Operations | Monitoring | ITSM | DevOps | Cloud

Using data to predict and prevent IT outages and issues is a growing best practice—especially as advances in monitoring software have made it easier to deliver analytics in a timely manner. IT predictive analytics, once known as IT operations analytics (ITOA), is still nascent in many organizations, but it’s far more streamlined than it used to be when one needed to export data sets to specialized analytics tools such as Tableau or Microsoft PowerBI.

In the inaugural Network Vendor Diversity report, Auvik discovered high diversity in the network devices IT teams and MSPs were managing. In 2019, the data showed complexity continuing to rise as all categories became increasingly fragmented. In the 2020 edition, we look at the same four categories of managed network devices—access points, switches, routers, and firewalls—deployed across a sample of 30,000 networks, and compared the data to both 2018 and 2019.

We’re happy to partner with AWS on their launch of AWS Network Firewall by providing a cloud-native integration that gives customers real-time visibility into network traffic and automated correlated events surfaced by AWS. Too often, virtual private cloud (VPC) traffic is a black box leaving many security operations teams unable to connect potential threats to their broader infrastructure.

Monday, long regarded as the worst day of the week, made good on its reputation for several thousand Slack users a few weeks ago. What started as an initial server problem at Slack during the wee hours of October 5th, devolved into a performance outage that impacted users for more than six hours.

Cybersecurity attacks on industrial IoT solutions can have detrimental consequences. This is the case because IoT devices record privacy-sensitive data and control production assets. Therefore, demonstrable trustworthiness is prerequisite to IoT adoption in industrial settings. Fortunately, IT security is a mature field. Experts have identified classes of threats devices may be subject to. Let’s discuss these threat patterns and mitigation strategies in the IIoT context.

Our simple ROS 2 talker and listener setup runs well on a single Kubernetes node, now let’s distribute it out across multiple computers. This article builds upon our simple ROS 2 talker / listener setup by running it on multiple K8s nodes. At the completion of this setup expect to have a ROS2 Kubernetes cluster running MicroK8s on three different machines. Applying a single configuration file distributes the ROS 2 workload across the machines.

We’re excited to announce the public beta release of our latest Agent v2, which includes two major feature improvements for our Kubernetes® customers. First, Agent v2.2 now supports Kubernetes event logs that enable more seamless Kubernetes deployment troubleshooting. In addition, we now support running Agent v2 as a non-root user, making Agent v2 the most secure Kubernetes agent on the market.

If you're looking to start a website, the first thing you'll need to do is choose a web hosting service. But all web hosts are not created equal, and the abundance of choice often paralyzes newcomers to the online space. How do you know which hosting service to choose? This article will explore the relationship between web hosting and search engine optimization (SEO) and how you can choose the most SEO-friendly host.

In this new series of Now on Now stories, we share how we use ServiceNow products internally to transform our operations and create great experiences. We hope our stories will inspire you--our customers and partners--to achieve even greater business value and resiliency through the Now Platform®. For more information, visit the Customer Workflows Book of Knowledge.

Amazon CloudWatch — Amazon’s built-in infrastructure monitoring tool — monitors your Amazon Web Services (AWS) resources and the applications you run on AWS in real time. Here’s what you can do with this tool and how to access AWS CloudWatch monitoring dashboards.