Operations | Monitoring | ITSM | DevOps | Cloud

The Power Of Operational Reviews

Last fall, we introduced PagerDuty Analytics, a product that combines machine and human response data to provide operational insights that enable organizations to drive process maturity and improved business outcomes. Today, we’re excited to announce that it’s generally available! As part of our expanded Analytics product offering, we’re rolling out a set of prescriptive operational performance scorecards.

Cybersecurity and Interoperability are Dominant Themes at HIMSS 2019

Another HIMSS show is in the books and the impact this year was tremendous, especially in terms of discussions and announcements. Presentation topics varied from artificial intelligence to supply chain management to telemedicine and beyond, but interoperability and cybersecurity were either main themes or cropped up in discussions throughout the event.

Getting down and dirty with metric-based alerting for AWS Lambda

The phrase “better safe than sorry” gets thrown around whenever people talk about monitoring or getting observability into your AWS resources but the truth is that you can’t sit around and wait until a problem arises, you need to proactively look for opportunities to improve your application in order to stay one step ahead of the competition.

451 Research: OpsRamp Expands The Breadth and Depth Of Its Service-Centric AIOps Platform

OpsRamp was recently featured in the 451 Research Impact report, OpsRamp Keeps Up With The Competition, Investing in ML, Kubernetes Monitoring. This report, written by Nancy Gohring, 451 Research’s senior analyst for Application and Infrastructure Performance, demonstrates how OpsRamp is one of the few vendors that has organically built and delivered a transformational SaaS solution for modern IT operations, DevOps, and Site Reliability Engineering teams.

Putting Employees at the Centerpiece of Your 2019 IT Strategy

In recent years, IT professionals have been progressively realizing that successful IT strategies actually depend on a simple question: who? Indeed, for once, instead of asking “what” or “how much,” they are shifting their focus towards the people ultimately impacted by IT decision making – their employees.

User Experience Monitoring

“I am going through few videos of [our competitor]…And I must congratulate UI/UX Team of Arcturus Technologies for doing fabulous Applicare dashboards.” This feedback from a happy customer encouraged us to write & publish about Applicare’s User Experience Monitoring, which is going to be amazingly useful for anyone in the industry.

Email Server Monitoring with Uptrends

It seems like email has been around forever, and we all take it for granted. For many of us, it has been forever, for email has been around since the 1960s in various forms. By 1995 SMTP, POP3, and IMAP email protocols became the standard. To make sure your staff and customers can continue to take email for granted, you should use Email Server Monitoring from Uptrends. Uptrends now supports IMAP server monitoring.

What is Real User Monitoring

Real User Monitoring, or RUM, is a type of monitoring technology for digital businesses that analyzes customers’ digital experiences by looking at exactly how online visitors are interacting with a website or application, analyzing everything from page load events to AJAX requests to frontend application crashes. The most commonly known example of RUM would be Google Analytics, or GA, which tracks certain spectrums of the interaction between your user and your website or webapp.

Kubernetes in the Region: Observations and an Offer

Since joining Rancher Labs to head up the Australia, New Zealand, and Singapore region, my day revolves around discussing containers/Kubernetes use cases and adoption with many of the top enterprises, DevOps groups, and executives in the area. Not only is this a great learning experience and a fantastic way to meet people, it is also a huge eye opener into the many reasons why Kubernetes adoption is growing so rapidly and what the current challenges are.

Help us understand and measure your SOC performance [Survey]

What gets measured gets managed. You probably intuitively sense the truth in that statement, but are you practicing it? Specifically, are you measuring your security operations center’s (SOC) performance? Measuring the IT security team’s performance has always been subjective. With more and more security techniques emerging in the last decade, your organization may have come up with different metrics to measure the performance of its SOC.