Operations | Monitoring | ITSM | DevOps | Cloud

How Abbott transformed its incident management process with Workflow Automation

Eliminating errors and streamlining the incident management process are top priorities for many ITOps, NOC, SRE, and DevOps teams. With organizations using multiple tools in their IT stack, manually finding the right information at the right time becomes crucial during incident triage. By automating tasks and workflows, businesses can eliminate manual tasks that are time-consuming, repetitive, and prone to mistakes.

Sleep More; Triage Faster with Sentry

As a developer, triage duty week was often the worst week of my month. Anytime a bug was reported, I’d search for the right environment, wander through logs, pray there was an associated stack trace, use my mental mapping of our code base, and route bugs to the right teams. Developers on triage rotation need to ensure bugs are routed to the correct team along with adequate information to help the team investigate the bug.

Best 30 Enterprise Network Monitoring Software of 2023

I have a particular fondness for the term "enterprise." To me, the term encompasses all of the tools and technologies that are designed for large-scale organizations with 500 or more employees. However, as many IT professionals know, the needs of a 500-employee company and those of a 150,000-employee company can be vastly different.

Debugging Kubernetes with Automated Runbooks & Ephemeral Containers

In our previous blog, we discussed the difficulty in capturing all relevant diagnostics during an incident before a “band-aid” fix is applied. The most common, concrete example of this is an application running in a container and the container is redeployed—perhaps to a prior version or the same version—simply to solve the immediate issue.

Monitoring Azure Integration Services with Proactive Strategies

Enterprises are increasingly turning to cloud-based integration solutions to streamline their application development and management processes. Azure Integration Services is a cloud-based integration platform provided by Microsoft, designed to facilitate the integration of various enterprise applications and systems. It offers a range of tools and services that help to simplify and accelerate the development of enterprise applications, as well as improve their scalability, reliability, and security.

Docker Secrets: An Introductory Guide with Examples

Securing sensitive data is crucial for any application, but managing this data can be complex and error-prone. Docker secrets provide a reliable and secure way to handle sensitive information like passwords, API keys, and certificates in your Docker environment. In this introductory guide, we’ll explore what Docker secrets are, how to use them with practical examples, and share some best practices to help you safeguard your sensitive data effectively.

What Is Broken-Access Control? Examples and Prevention

Access control is a security mechanism that regulates who has access to sensitive data, resources, and systems. It ensures that only authorized users can access sensitive data and activities while keeping unauthorized users out. Access control is critical for protecting sensitive data such as personally identifiable information (PII), financial information, and intellectual property.

How OpManager improves the performance of your IBM devices with its extensive monitoring

IBM, popularly known as Big Blue, is one of the most recognized brands in the world. And rightfully so, considering their role in many of our technological innovations over the past century. IBM is among the top 5 vendors for servers and storage devices—commanding a major market share for both the products despite their recent shift of focus towards computing innovations like quantum computing. IBM also makes other hardware devices like routers, switches, printers, load balancers, and firewalls.

How to monitor cloud vendors with Notion and IsDown

In our modern business environment, it's important to stay updated on the status of the cloud services we use daily. Many companies depend on multiple cloud platforms for different aspects of their work, and having a single place to monitor them all can make a big difference. Notion, a popular all-in-one workspace tool, can help improve team communication, while IsDown makes it easy to track cloud vendors' status pages.