Operations | Monitoring | ITSM | DevOps | Cloud

Introducing the Sentry GitHub Deployment Gate Integration

If you have a large codebase with multiple developers shipping quickly – errors need to be caught quickly as well. To help ensure your code is performant and reliable while you’re deploying code, we partnered with GitHub to build a bridge between your CI/CD workflow and your favorite error monitoring tool (Sentry, of course).

How the Strengthening of the American CyberSecurity Act Affects MSPs in 2023

President Joe Biden signed the Strengthening American Cybersecurity Act into law in March of 2022. The Act consists of various regulations, but it’s the security incident reporting requirements that are creating a stir in the IT community. Currently, the reporting requirements are focused on critical infrastructure, but there is a great deal of potential that entities in various industries could ultimately be subject to these requirements.

Linux Patch Management Guide & 5 Best Practices

Since the number of Linux users currently sits at over 32.8 million, it’s clear that Linux is one of the most popular operating systems on the market. If your IT team uses or services Linux servers and devices, Linux patch management should be a top priority. Secure and update all your Linux devices with this comprehensive Linux patch management guide.

Top 5 Patch Management Challenges of 2023

From Microsoft to Samsung, even the world’s leading tech enterprises often face the consequences of unpatched software, including security compromises, data theft, and loss of resources. It’s clear that patching is important for the success and security of an IT infrastructure; however, patch management is by no means an easy task.

What is an SBOM and do you REALLY need it?

Your code base is growing more and more by the minute alongside the apps your business uses and develops. To give some context, the Linux Foundation Report estimated that “Free and Open Source Software (FOSS) constitutes 70-90% of any given piece of modern software solutions”. This means that 70-90% of your final software possibly depends on OSS.

The Benefits and Challenges of Building an SBOM

The EO 14028 regarding supply chain security and the need to generate a Software Bill of Materials feels closer to more and more organizations. It might feel like a threat - and that’s a fair feeling. The whole topic of Billing of Materials is not new, but it is a relatively recent trend for software.

7 Server Patching Best Practices for Businesses

Patch management is the process that helps you keep your IT assets safe, protected, and functioning optimally. Server patching follows many general patch management best practices, but it also includes tasks and processes that are specific to patching servers. In this article, we’re going to discuss what patch management best practices apply to server patching in your IT environment, and how you can start improving your server patch management process.

How To Provide Excellent Customer Support Without Breaking The Bank

Providing your customers with an excellent customer support experience is essential for keeping them happy, but it can often come at a hefty price. With the right strategies and tools in place, however, you can provide quality customer service without breaking the bank. In this blog post, we'll discuss some of the key tips, tricks, and strategies you should use to ensure that your support team is not only effective but also cost-effective. From leveraging automation technology to empowering agents through training opportunities, learn how you can take your customer support strategy game up a notch while still staying within budget.

Real user monitoring with Applications Manager

Real user monitoring (RUM) is used to collect and analyze data about user interactions with a website or application in real-time. This enables organizations to gain valuable insights into the performance and user experience of their digital products. Despite its importance, the significance of RUM is often overlooked, and many organizations fail to leverage its benefits. By employing a RUM tool such as Applications Manager (APM), you can stay vigilant by capturing real-time user interactions.

Almaden Participates in I Seminário Executivo Sucesu RS 2023

On April 13th, 2023, Almaden had the opportunity to participate in the I Seminário Executivo Sucesu RS 2023, which was held in Porto Alegre, RS. Almaden participated jointly with Arklok, one of its best business partners. The event’s theme was customer relationships and experience in the digital era, which is a crucial aspect of business in today’s world.