Operations | Monitoring | ITSM | DevOps | Cloud

It’s no secret. Competition is more than fierce in SaaS; it’s also bitter. The competition will enter any market, area, and idea as long as there’s money to fund it — even if the margins are close to zero. Having an observability tool like New Relic or New Relic alternatives can be the key to protecting your margins. A few hours of service disruption, a software bug, or unoptimized code deployment can significantly impact customer experience.

Congratulations to Dave Link, CEO and founder of ScienceLogic for being named a 2024 MeriTalk Cyber Defender! Each year, MeriTalk celebrates outstanding leadership in cyber innovation within the federal government IT community. The prestigious Cyber Defenders Awards honor government and industry individuals who are at the forefront of safeguarding government systems from complex cyber-attacks, leading cyber modernization progress, and driving our nation’s cybersecurity.

InfluxDB Cloud Dedicated provides fully-managed InfluxDB v3 clusters that power enterprise-grade workloads on a scalable infrastructure dedicated to your workload and your workload alone. As a fully-managed service, InfluxData takes the infrastructure hassle off your plate by monitoring and scaling your cluster when necessary. Until recently, cluster health-related metrics were only available to internal InfluxData support staff.

Having telemetry is all well and good—amazing, in fact. It’s easy to do: add some OpenTelemetry auto-instrumentation libraries to your stack and they’ll fill your disks with data pretty quickly. However, having good telemetry data—data that’s curated into being useful—is something that is both cost-effective and represents good value.

If you've ever found yourself stuck in the midst of network connectivity issues, you know just how frustrating and isolating it can feel. But fear not! Today, we're embarking on a great network escape, where we'll explore the troubleshooting tips and tricks you need to break free from the clutches of network connectivity problems. So buckle up, grab your favourite caffeinated beverage, and let's get ready to navigate the twists and turns of the network maze together.

As networking environments grow increasingly complex, keeping pace presents an ongoing challenge for network managers. With more devices, users, and applications to account for, it’s now more critical than ever to have comprehensive visibility and understanding. The 2023 Network IT Management Report shows some progress in this area. Of IT professionals surveyed, 45% don’t have full knowledge of their network configurations, down from a whopping 57% in 2022.

If you’re new to IT, the “what is syslog?” question can get confusing fast because when someone says syslog, they might mean: And, frankly, it’s fair to use the word syslog for all of those. By the end of this article, you’ll understand why. This article will explain the syslog protocol in detail, including its definition, formats, best practices, and challenges.

In recent years, organizations have increasingly adopted service level objectives, or SLOs, as a fundamental part of their site reliability engineering (SRE) practice. Best practices around SLOs have been pioneered by Google—the Google SRE book and a webinar that we jointly hosted with Google both provide great introductions to this concept. In essence, SLOs are rooted in the idea that service reliability and user happiness go hand in hand.

Collaboration and communication are critical to the successful implementation of service level objectives. Development and operational teams need to evaluate the impact of their work against established service reliability targets in order to improve their end user experience. Datadog simplifies cross-team collaboration by enabling everyone in your organization to track, manage, and monitor the status of all of their SLOs and error budgets in one place.

Service level objectives, or SLOs, are a key part of the site reliability engineering toolkit. SLOs provide a framework for defining clear targets around application performance, which ultimately help teams provide a consistent customer experience, balance feature development with platform stability, and improve communication with internal and external users.