Operations | Monitoring | ITSM | DevOps | Cloud

The role of AI and ML in the BFSI and FinTech industries

AI and ML technologies are critical components in almost every industry, and the banking, financial and insurance services (BFSI) sector is no different. The introduction of AI in BFSI operations has helped these industries improve their customer centricity, and has enabled them to become more technologically relevant. Key applications rely on AI and ML technologies primarily in the customer care, risk management, and fraud detection domains. Financial technology services have witnessed a boom in the past few years, and AI and ML components are predicted to be vital reasons for this growth in the future.

Operator Connect vs Direct Routing: Getting the Most from Microsoft Teams PSTN Functionality

Organizations already heavily reliant on Teams for its collaboration and communication capabilities are using either Phone System, Operator Connect or Direct Routing functionality for PSTN connectivity.

Torq Introduces Parallel Execution

Parallel Execution is a significant evolution for no-code security automation that enables you to instantly create multiple branches within an automatic workflow, and handle each concurrently before seamlessly merging back into a single flow. Security teams can now execute more tasks simultaneously to quickly enrich, analyze, contain, and resolve security threats.