Operations | Monitoring | ITSM | DevOps | Cloud

Application Performance Monitoring (APM) is great for tracking the health and performance of your software tool. APM helps you understand what's happening inside your application by monitoring various parameters such as CPU/memory stress, internal network throughput, and more. However, mixing in log analytics can take your APM game up a notch. Almost all software tools generate logs when they run.

The question isn't whether an incident will happen: it's when it will happen. Systems will crash. Software will fail. Vendors will suffer an outage of their own. It's your job to be prepared for these problems, and incident severity levels are one of the tools you need. Incidents have varying impacts on your business and customers. Incident severity levels are how you classify their impact and manage your response.

I wanted to take a moment to reflect upon a significant milestone and celebration on September 20, 2022, in which I had the honor and privilege of representing our Sumo community to ring the Nasdaq bell to commence trading. It was a meaningful and emotional moment for me personally because it represented how far we’ve come to build a company, culture and community to enable and accelerate digital transformation for companies around the world.

In Part I in our series outlining best practices for scaling observability, we reviewed the data analysis capabilities that can help engineers troubleshoot faster during high pressure situations during a game launch. Nobody wants lag time or crashes in their game launch. Similarly, no one wants terminated sessions or for your gamer customers to log off and play a competitor’s game.

The Dynatrace platform is a software-driven monitoring platform that simplifies enterprise cloud complexity and accelerates the pace of digital transformation for enterprises. There are many top solutions on the market, but Dynatrace is one of the most popular for its ability to monitor both mobile apps and real users simultaneously. By offering a shared platform for understanding metrics, Dynatrace also helps developers, operations, and business teams improve performance.

September is here, and that means many retailers have already begun preparing for the upcoming holiday season. One weekend in particular tends to be the real-life stress test that companies have come to develop a love-hate relationship with: Cyber Weekend. Or more specifically, Black Friday, Cyber Monday, and the weekend in between.