Operations | Monitoring | ITSM | DevOps | Cloud

Working in the field of software monitoring may seem boring or too technical, but let me tell you that there is more fun and excitement than one might imagine at first. Not that we’re all day doing barbecues and celebrating, but once we almost did our very own Olympics in the office! Kind of like The Office, you know. *Long live Michael Scott. Anyway, join me on this journey for a day in the life of a software monitoring expert, where code lines mingle with laughter and soluble coffee.

Your IT teams are critical to improving the efficiency of your operations and ensuring long-term business scalability. But as your organization grows and demands become more complex, the challenges of managing IT operations can become difficult, especially when managing multiple applications across various server environments. Containerization has become a popular solution for some of these challenges.

This article is the final installment in a 4-part series on leveraging artificial intelligence and machine learning (ML) for IT operations (AIOps) to provide a more efficient, reliable, agile, cost-effective, and optimized IT infrastructure. Just as our roads and highways evolve overtime to meet the demands of the travelers who use them, AIOps will continue to transform how organizations build, use, and manage their infrastructures.

As developers, we understand the immense value of having real-time access to live traces. It significantly enhances our ability to identify, debug, and troubleshoot potential issues within applications, streamlining the development and deployment process. Today, we are excited to introduce the new and improved Live Tail feature at Lumigo, which enhances your observability experience to a whole other level.

Every single day RapidSpike detects thousands of problems with website third-party plugins that are causing revenue and customer experience issues, and 90% of them are not just affecting our users; they are affecting every user of that third party. The difference is with RapidSpike, we tell them about it. In 2018, a major e-commerce website experienced a significant performance failure due to a third-party plugin.

IT event correlation is the process of analyzing IT infrastructure events and identifying relationships between them to detect problems and uncover their root cause. Using an event correlation tool can help organizations monitor their systems and applications more effectively while improving their uptime and performance.

In our previous blog, we shared our firsthand experience of implementing a tracing collector API using serverless components. Drawing parallels with Amazon Prime Video’s architectural redesign, we discussed the challenges we encountered, such as cold-start delays and increased costs, which prompted us to transition to a non-serverless architecture for more efficient solutions.