Operations | Monitoring | ITSM | DevOps | Cloud

The Internet of Things (IoT) - is a number of physical devices connected to one network that enables the system to interact with the external world. A great deal of the work surrounding IoT is monitoring, as it’s impossible to react without knowing the situation. For example, we might build a greenhouse system for agriculture that can maintain optimal conditions for growing crops. For this purpose, we need to have sensors picking up information about the temperature and humidity.

For today’s IT and security professionals, threats come in many forms – from external actors attempting to breach your network defenses, to internal threats like rogue employees or insecure configurations. These threats, if left undetected, can lead to serious consequences such as data loss, system downtime, and reputational damage. However, detecting these threats can be challenging, due to the sheer volume and complexity of data generated by today’s IT systems.

“Necessity is the mother of invention,” so here is a quick backstory to understand what brought AIOps into the ITSM landscape In the fast-paced world of Information Technology Service Management (ITSM), staying ahead of challenges and effectively managing complex systems is crucial. As organizations embrace digital transformation and adopt cutting-edge technologies, the volume of data and incidents generated becomes overwhelming for IT teams to handle manually.

In the context of application performance monitoring (APM) and observability, traces and spans are fundamental concepts that help users to track and understand the flow of requests and operations within a system. They are essential in assisting users to identify bottlenecks, troubleshoot issues, and optimize application performance.

If you've ever wondered why your Internet connection seems slow or experiencing connection problems with a website, you might have heard of a tool called "traceroute." But what is a traceroute, and how does it work? In this article, we'll be giving a quick and simple introduction to what are traceroutes, and how traceroutes work to help identify and troubleshoot network problems.

Top tips is a weekly column where we highlight what’s trending in the tech world today and list out ways to explore these trends. This week we take a look at the effect of AI-related over-saturation and show you four ways to work around it.

The second half of 2023 is officially in full swing, and with that comes everyone’s favorite topic of conversation; end of year fiscal targets and annual budget reviews. For IT teams, the perennial ask will come down from above…. “we need to find $X, what can we cut, where can we find efficiencies and how much can your department save?”. You need to figure out how to save money and improve efficiency – and you don’t have much time to do it.