Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Six Most Useful Types of Event Data for PLG

The success of businesses like Zoom, DropBox, and Slack demonstrates the power of product-led growth (PLG) as a strategy for scaling software companies in 2023. Central to this approach is event analytics, the practice of analyzing event data from a software product to unlock data-driven insights. Companies following a PLG strategy (“PLG companies”) use this data to inform product development decisions to enhance user experiences and drive revenue.

Streamline incident management with OpManager and PagerDuty

During IT incident management, if there is one process where effective communication makes all the difference, it’s incident triage. In sending alert notifications, configuring escalation policies and hand-off notifications, and keeping stakeholders informed, effective communication plays an integral role in orchestrating incident triage. This means you need to proactively alert technicians and stakeholders with context-rich communication.

Five Tools for Profiling Rails Apps

A Rails profiler is a tool used to analyze the performance of your Ruby on Rails application. It helps identify bottlenecks, memory leaks, and other performance issues, allowing you to optimize your code and improve overall web application speed. Profilers are essential in ensuring your web application runs smoothly and delivers a better user experience.

How to Build Relationships Without a Water Cooler

For decades, the water cooler reigned as an iconic symbol of the modern workplace. It served as a gathering spot, a catalyst for spontaneous conversations, and a social hub where colleagues from different departments would converge and share stories that transcended the boundaries of job titles and hierarchies. Jokes were cracked, personal anecdotes were shared, and friendships were forged.