Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

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Best practices when managing an outage

There's never a good time for a service outage. And, from the moment it hits, it starts affecting your stakeholders. Suddenly, essential daily tasks are curtailed while your team enters emergency response mode. However, the surest way to mitigate damages and recover quickly is to follow a set of best practices. It's far better to plan for an outage. But if you wait until it happens before you start developing a response, you will be far behind where you need to be for a quick resolution. This guide will help you create a set of best practices for your organization. This will help you work toward faster and more effective responses.

Network traffic analysis: A brief report on significant network performance monitoring avenue

Most corporate IT landscapes have a variety of traffic types involved, like cloud, web, and video. With network endpoints interconnected, the performance and risk of handling these traffic types can also increase. Although major solutions can detect threats with predefined signatures, detecting newer attacks requires focusing on communications such as those from API or SaaS applications.

How to Protect your IT Ops from Cloud Outages

Over the past few months, I’ve written a couple of blogs analyzing significant Azure outages that affected multiple services. These articles covered detecting cloud outages long before Microsoft confirmed them and provided details of symptoms we saw. You can read these articles about a September 2022 outage and another in January 2023.

The Evolution of Network Visibility

As modern work has evolved, so too has the network end users rely on to do their jobs. Today’s network is vastly different from the networks of just a few years ago, with the new last mile of the office network evolving to cover anywhere end users are. This has had a significant impact on the visibility IT professionals have in the office network, and it means we need to revisit what network visibility really means as modern work continues to evolve.

Serverless Days ANZ 2023 Recap

When a tech community comes together, great things happen and Serverless Days ANZ 2023 was no exception. As soon as you checked-in, you could feel the community spirit, buzz and excitement that comes with an event like this. It’s been four years since the last Serverless Days ANZ was able to run IRL (In real life), and the local serverless community had been eagerly waiting for its return.

Predictions: a Deeper Dive into the Rise of the Machines

As Gaurav described in his retail predictions blog, the impact of AI and automation on the retail industry should not be underestimated. The compound effects of improvements in technology and labour shortages have created an ideal scenario for innovation. Here we will take a deeper look into some of the AI and automation use cases that we have seen in retail and outline some of the areas of focus to help you get started.

From Kubernetes Out Of Kubernetes Observability and Shifting left chaos testing

From Kubernetes Out Of Kubernetes Observability (45m) Description: Now that the industry is moving towards extending Kubernetes to manage more and more of the infrastructure, services, and applications running outside Kubernetes itself, it is becoming obvious that we need to have a holistic view of the entire system. We need control planes that will provide not only management but also observability to the whole system. This talk will discuss the concepts of control planes and data planes, how they are used to manage the lifecycle of infrastructure, applications, and services, and how we can apply observability to such resources.