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The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Zendesk outage: A case for proactive monitoring and faster incident response

On March 20, 2025, starting at 15:43 AM UTC, Zendesk users globally encountered 503 “Service Unavailable” errors and 5xx server-side issues, disrupting access to critical support tools and communication channels. While immediate mitigations stabilized core services, intermittent issues continued for over 24 hours, underscoring the complexity of multi-pod infrastructure failures.

Top 5 dashboards for DevOps leaders

If you are a DevOps manager you will be keenly aware that the role involves managing multiple toolchains across different clouds, platforms and environments. You also need to report on KPIs, DORA metrics, governance, security and a lot more. At SquaredUp, we understand these demands and have developed a suite of plugins and ready-to-run dashboards to help you reduce toil as well as pull all of your key analytics together within a single pane of glass.

Dashboarding your K6 load tests in SquaredUp

Load testing is an extremely valuable practice for assessing how your application will actually perform in production. Whether you're expecting a handful of concurrent users or anticipate thousands, it's important to have an idea of the kind of loads that will be placed on your systems and be aware of where bottlenecks or saturation may occur.

Getting started with Azure dashboards

Azure is the cloud service provider of choice for a variety of reasons – such as its ease of use, its wide variety of services, the strong community around it and its integration with other Microsoft services. While Azure comes with native data visualization solutions such as dashboards and workbooks, they require a significant amount of Azure knowledge to create and maintain.

An open source app for easily building performance tests: Grafana k6 Studio is generally available

Here at Grafana Labs, we have an on-going commitment to providing solutions that increase productivity without sacrificing ease-of-use. Last year, in line with that effort, we introduced experimental and public preview releases of Grafana k6 Studio, an open source desktop application that helps you create k6 test scripts quickly and easily via a visual interface. Today, we’re excited to share the general availability of k6 Studio v1.0.

How to redact secrets from logs with Grafana Alloy and Loki

In any observability stack, logs are essential for uncovering insights, troubleshooting issues, and ensuring system health. However, managing the security of logged data presents its own challenges, especially when it comes to preventing sensitive information, like API keys and credentials, from slipping into logs. Secrets can originate from a variety of sources, and it’s often challenging to predict which applications or services might inadvertently expose sensitive information.

The Reason Loading JavaScript Takes So Long #coding #webdevelopertools #chromedevtools #programming

Master the art of loading JavaScript efficiently in this essential Concepts of Web Performance tutorial with Todd Gardner from Request Metrics. Perfect for entry-level web developers struggling with slow websites, this video breaks down the critical differences between standard blocking scripts, async, and defer attributes that dramatically impact your site's performance.

State of Observability in Communications and Media

We surveyed ITOps and engineering professionals worldwide to learn how communications and media organizations build leading observability practices. In our webinar, “The State of Observability in Communications and Media,” we explore three priorities for today’s organizations — and what it takes to claim your spot on the observability leaderboard. Join us to discuss the implications of insights including.