Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Top 7 Real User Monitoring (RUM) Tools and Software for Better User Experience

As a software-based company, the most critical thing you can do is maintain control over your users' digital experiences and satisfaction levels. However, without a monitoring plan and technologies that allow you to see how customers interact with your application or website from their perspective is impossible. They provide you with the information you need to determine how well your webapp or website is operating and to avoid slow pages or screens that drive customers to your competitors.

7 SaaS Compliance Pitfalls and How Proactive Managed IT Can Prevent Them

MSPs and IT teams are trusted to maintain the security and compliance of sensitive data while also being on the hook for end-user experience. In and of itself, this is a tricky balancing act. When you add SaaS to the mix, compliance gets even more complex. SaaS compliance with regulations like GDPR, HIPAA, and CCPA is more complicated than traditional “castle and moat” style on-prem networks, where data resides squarely within an organization’s control.

Loading JavaScript on your Website - Concepts of Web Performance

Master the art of loading JavaScript efficiently in this essential Concepts of Web Performance tutorial with Todd Gardner from Request Metrics. Perfect for entry-level web developers struggling with slow websites, this video breaks down the critical differences between standard blocking scripts, async, and defer attributes that dramatically impact your site's performance. Learn when and why to use each loading technique, understand how JavaScript execution blocks HTML parsing and CSS rendering through clear waterfall and flame chart visualizations, and discover why defer is usually your best option for most scenarios.

AWS ALB vs ELB: Which load balancer is right for you?

Load balancers play a key role in Amazon Web Services (AWS) systems by maintaining traffic distribution, detecting server issues, and redirecting client requests to available servers without any downtime. But, choosing the right AWS load balancer can be daunting, as it’s essential for optimizing your application performance and scalability. Depending on your use case, you may find that an Elastic Load Balancer (ELB) or Application Load Balancer (ALB) better suits your needs.

Proactive monitoring pays. (Here's the proof.)

We’ve always known the proactive monitoring and advanced analytics provided by Martello’s Vantage DX can save organizations time and money while getting more from their investments in Microsoft Teams. We recently set out to prove that by building a research-based cost model with the help of our friends, the expert consultants at Enable UC. The results of that study were even more compelling than we expected.

Godot Updates

Having trouble with bugs in your Godot game? Sentry's Godot SDK helps you track down crash reports, stack traces, and runtime errors. In this video, Stefan will show you how the SDK works in practice. You'll see how it helps whether you're working with GDScript or C#, providing a place to see your errors, so you can fix them and keep your players happy.

Website Logging: Everything You Need to Get Started

If you're new to DevOps, you’ve likely noticed that website logging plays a bigger role than it seems at first. It’s not just a routine task—it’s how you keep systems stable, troubleshoot issues, and understand what’s happening under the hood. A good logging setup captures what went wrong, when, and why—helping you fix problems faster instead of guessing.

OpenTelemetry Backends: A Practical Implementation Guide

If you’ve ever found yourself sifting through logs, metrics, and traces without a clear answer to why your app crashed at 2 AM, you’re not alone. Troubleshooting without the right tools can feel like chasing shadows. That’s where the right OpenTelemetry backend makes all the difference—bringing everything together and turning scattered data into a clear picture.