Operations | Monitoring | ITSM | DevOps | Cloud

How to Use OnPage Console Settings | Settings Overview

Learn how to navigate and manage the Settings section in the OnPage Console. In this video, we walk through the OnPage Console Settings and show administrators how to manage administrator accounts, permissions and groups, reusable message templates, notifications, security settings, and other organization-level preferences. The Settings section gives administrators a centralized place to configure their OnPage environment, control user permissions, and manage important account preferences.

OnPage Web Portal Reporting: Dashboard & Analytics Guide

Learn how to navigate the OnPage Web Portal Reporting Console and gain greater visibility into your organization’s critical messaging activity. In this video, we walk through OnPage’s reporting tools and show how administrators can review alert and message activity, delivery and response metrics, responder performance, account and group activity, and communication trends from one centralized dashboard.

10 Best AI Help Desk Software for 2026

Are your support teams spending too much time handling tickets and answering repetitive questions? As support requests increase, teams spend more time reading conversations, assigning tickets, finding relevant information, and preparing replies. These tasks can take attention away from complex issues that require human support. AI help desk software can help reduce this workload. It can answer common questions, summarize tickets, suggest replies, route requests, and assist with support tasks.

ISO 27001 Compliance: What Auditors Require and When You Need the Certificate

ISO 27001 compliance means running your information security the way ISO/IEC 27001 sets out. Most teams meet the standard when a customer sends over a security questionnaire. It lands as one more line on a cybersecurity compliance checklist. That framing hides the decision underneath it. You can follow the standard without ever being certified against it. The two routes cost very different amounts. In this blog, you will: You will finish able to decide whether you need the certificate, and what it takes.

Get your agents off laptops and onto shared infrastructure

There's a specific, recognizable point where a team's use of AI agents changes shape. Not when they adopt agents; most teams already have. It's when agents stop running on someone's laptop and start running on infrastructure that the whole team can see. This is a real technical shift, not a policy change or a maturity score. Here's specifically what's different on each side of it.

Moving Mainframe Data to Snowflake and AWS Through Apache Kafka: Treehouse Software and meshIQ

Treehouse Dataflow Toolkit moves mainframe data from Db2, VSAM, and IMS through Apache Kafka pipelines into Snowflake and AWS targets. meshIQ keeps the streaming layer visible and stable. Together they give data science teams continuously updated enterprise data for AI and ML.

How Filing Strategies Impact Taxes on Social Security Benefits

Understanding how different filing strategies can impact the taxes on your Social Security benefits is crucial for effective personal finance management. With the average retiree relying heavily on Social Security as a primary income source, it's important to know that up to 85% of these benefits can be taxable depending on your filing strategy and overall income. This article will dive into the nuances of how filing strategies influence the taxation of Social Security benefits, the factors that affect taxable income, optimal strategies to minimize taxes, and common misconceptions about Social Security taxation.

Stripe aims to power the next generation of AI-driven payments

Stripe has not only become a leader in modern online payment systems in just a few years, but has also set itself an even more ambitious goal: moving from e-commerce to AI commerce. Stripe wants to become the leading payment infrastructure for AI agents, and it has made that ambition clear with the acquisition of OpenRouter, a platform that routes requests from users and developers to more than 400 AI models from over 80 providers.

Requirements Management Software for Medical Device Software Teams in 2026

The best requirements management software for medical device software teams in 2026 is Matrix Req. Short answer: the eight tools worth a shortlist are Matrix Req, Jama Connect, Ketryx, Siemens Polarion ALM, PTC Codebeamer, IBM DOORS Next, Greenlight Guru and Aligned Elements. Matrix Req comes first because it keeps software requirements, ISO 14971 risk controls and verification tests in one traced system that stays connected to Jira, Azure DevOps, GitHub and GitLab, so a team can keep shipping on short sprints and still hand an auditor IEC 62304 evidence that was signed when the work happened.