Workflows: your process, automated
After many weeks of work, we're delighted to announce the latest feature of the incident.io platform: Workflows. Configure your processes once, and we'll make sure you follow them, every time ✨ A little while ago, I was asked the question: “what makes a good incident response?”. Whilst there’s infinite nuance in the answer, mine was pretty straightforward. The best incidents are founded on principles of communication, coordination, and clear roles and responsibilities.