We’re proud to share that we've been recognized as a High Performer and Enterprise Leader in Incident Management for the sixth consecutive quarter in the G2 Summer 2023 Report! In total, Rootly received nine G2 awards in the Summer Report.

Introducing centralized organization units, users and groups for scalable user and access management.

We start September with some exciting news and brand new functionalities for both of our products, InvGate Service Desk and Insight. Fasten your seatbelt because you’re about to see some serious improvements in user experience, workflows, security, Data Management, and more. In particular, we’ll introduce you to: Let’s get into details!

Today, how do organizations navigate transformative efforts to remain competitive and adapt to market shifts? These transitions, from mergers and relocations to technological upgrades, often bring disruptions and challenges. But what role does IMACD play in managing these transitions? In this blog, you will find an In-depth examination of the vital significance of the IMACD process.

Here is a blog about Azure Event Hubs monitoring and how Serverless360 helps you do it. Azure Event Hub is an event collection service and big data streaming platform. It is highly scalable and can handle millions of events per second. Azure Event Hubs are simple, secure real-time data and instantly connect millions of devices across platforms.

No one wants to have the worst IT help desk, but someone has to. And the title was recently earned by the Pentagon. According to a survey, the Department of Defense (DoD) was the last in line regarding help desk support, behind 23 other federal departments. But how did it get there? And, more importantly, how can you avoid being the last in line? Let’s see.

Gremlin's Detected Risks feature immediately detects any high-priority reliability concerns in your environment. These can include misconfigurations, bad default values, or reliability anti-patterns. A common risk is deploying Pods without setting a CPU request. While it may seem like a low-impact, low-severity issue, not using CPU requests can have a big impact, including preventing your Pod from running.

As an IT professional or a Managed Service Provider (MSP), the task of managing user accounts on a network of Mac computers can be quite challenging. Imagine needing to repurpose a device, troubleshoot extensive issues, or ensure sensitive data is completely removed—these are daunting tasks that could require a significant amount of time and resources. This is where the 'Wipe a Mac Hard Drive Remotely' bash script comes into play.

Shared development environments have long been the norm at a time when agility and collaboration reign supreme. But this once-effective approach now reveals its limitations, giving rise to productivity and collaboration bottlenecks, often leading to conflicts and resource contention that stall projects and hinder development teams. In this article, we will explore the key challenges posed by collaboration bottlenecks and introduce the ephemeral environments solution that redefines how teams operate.

Before adopting any new SaaS (Software-as-a-Service) business tools, the IT department of an organization should evaluate whether it is wise to trust the SaaS product and indeed vendor.