Helpdesks serve as the initial line of defense for IT incidents, responsible for facilitating incident management, including logging, categorizing, and prioritizing incidents. In the event of a major incident, the helpdesk plays a crucial role in escalating the incident to the appropriate major incident management (MIM) team. The success of this process relies on the expertise of the helpdesk staff in providing situational context to expedite resolution.

Azure Blob Storage is a cloud-based storage solution provided by Microsoft as part of its Azure platform. It enables users to store and manage unstructured data such as text, images, videos, and binary data in the cloud. This makes it a highly scalable and cost-effective way to store large amounts of data without having to worry about hardware maintenance or infrastructure management.

People have been using ChatGPT for various reasons over the past few months. Though the results aren’t flawless, they are unquestionably impressive. Its usefulness has been particularly noticeable for repetitive and time-consuming tasks. However, people have become apprehensive about their job security, which has hindered their ability to fully utilize ChatGPT to their advantage.

Elasticsearch is a search and analytics engine that allows for complex searches on large datasets of different types and formats. Elasticsearch mappings are the blueprints that define how data is indexed and searched to support these data-related features. Understanding how Elasticsearch mappings work is essential to an effective Elasticsearch deployment. In this article, we’ll explore the key concepts of Elasticsearch mappings and common Elasticsearch mapping pitfalls to avoid.

The Elasticsearch reindex API copies data from one index to another. You can use reindex to change the index mapping, copy data to another cluster, or copy only a subset of data to another index. For example, suppose you want to reindex all the data in index1 into index2. In that case, you run the following example in Kibana dev tools: In this article, we dive into some common issues solved by reindexing as well as troubleshooting issues with reindexing itself.