Operations | Monitoring | ITSM | DevOps | Cloud

Autonomous operations are already here. Ask a question in Slack, and RITA resolves it instantly using your internal knowledge. No ticket. No waiting. That’s agentic AI.

In this stream, you'll hear from other IT leaders about the items that are on their wishlist that might just make their life in 2026 that much easier. Is it more headcount? Is it new AI platforms to help with code development? Is it new hardware?

From Grafana Lab's Big Tent podcast - season 3, episode 2. Thanks for watching!

From Grafana Lab's Big Tent podcast - season 3, episode 2. Thanks for watching!

On this episode of Masters of Data, we unpack David's new white paper on AI governance for agentic systems. He explains model context protocol (MCP) as "APIs for agents", how AI systems talk and execute tasks. The catch? Autonomous agents are insider threats that move fast and cause serious damage. David introduces the Model Control Plane (MoCop), a twelve-pillar framework designed to prevent your AI from going rogue. We cover his roadmap for security leaders to build real controls and telemetry. His advice: treat agents like interns with root access. Get ahead of this before your agents do.

Major incidents can be short or long. Sarah Ryan, our PagerDuty On PagerDuty Program Manager, shares how we manage them in this PagerDuty song.

Jacky Leybman from PagerDuty and Kaninie Knight from Slack share how their integration streamlines incident response and real-time collaboration. This session highlights practical workflows and measurable gains – such as faster triage and lower MTTR – achieved by connecting on-call operations directly in Slack.