Operations | Monitoring | ITSM | DevOps | Cloud

AI can do what now?! The real risks of AI in social engineering

What is the most immediate risk financial services companies face today? AI-enabled social engineering is already accelerating real-world attacks. Scale, personalization, speed, and automation are lowering the barrier for attackers while making fraud detection more complex for defenders. In this episode of AI Can Do What Now?!, Lisa Jones-Huff, director of security solutions architecture at Elastic, is joined by ethical hacker Freakyclown (FC), and principle solutions architect Joe Murin to explore what is actually happening right now — beyond the hype.

AI can do what now?! What an ethical hacker says about deepfakes and AI

Real-time camera deepfakes are no longer science fiction. High-fidelity, AI-generated impersonation may be advancing quickly — but that's not the only AI risk financial services companies should be thinking about. In this episode of AI Can Do What Now?!, Lisa Jones-Huff, director of security solutions architecture at Elastic, sits down with ethical hacker Freakyclown (FC) to explore what is technically possible today with AI, where reality still falls short of the hype, and what security teams should be worried about.

Escalation policies for low-priority incidents

Teams put a lot of thought into how critical incidents are handled. Low-priority incidents usually don’t get the same attention. And without a proper escalation policy, they just land in a shared channel, waiting for someone to acknowledge. Setting up a clear policy for them is worth doing. Not because they need the same urgency as a critical incident, but because having a defined path for every incident makes the whole system more reliable.

Building Web API integrations that scale (5 key lessons)

I've used the Web API plugin with a wide range of APIs, and each one taught me something new. But before diving into building, I learned to pause and ask: What am I actually trying to display? Not what data the API can give me, but what would be useful on a dashboard? That shift in thinking — from ‘fetch everything’ to ‘fetch what matters’ — shapes how I approach every integration.

The 5 best Jira reporting tools for 2026

Jira is the backbone of project management for thousands of agile teams worldwide. But while Jira excels at tracking issues and sprints, its native reporting can leave teams wanting more — especially when it comes to sharing insights, visualizing trends, and integrating data from across the business. That’s where dedicated Jira reporting tools come in. In this guide, we rank the 5 best Jira reporting tools on the market today.

The "Now" Problem: Why BESS Operations Demand Last Value Caching

Battery Energy Storage Systems (BESS) represent one of the most unforgiving environments for real-time data. Unlike a passive asset, a battery is a complex electrochemical system where safety and revenue are determined by split-second decisions. In this context, “average” latency can become a serious problem. Performance depends entirely on one key question.

Cisco and Megaport: Redefining the Edge of Modern Networking

Explore four Cisco and Megaport Virtual Edge solutions that bring secure, high-performance networking closer to users and clouds. Enterprises have quickly outgrown the constraints of legacy WAN architectures. As cloud and SaaS dominate and users grow more distributed, rigid infrastructure models—complete with backhaul-heavy designs and unpredictable internet performance—no longer work.

The Accountability Era: Decision Paths That Stand Up to Review

Modern IT environments depend on decisions that can withstand scrutiny. As systems grow more interconnected and outages carry greater cost, organizations must understand not just what actions teams take, but how those actions were formed. Operators need guidance anchored in evidence and aligned with business impact. Operational accountability now extends beyond correctness. Teams must show the information that shaped the decision, the options considered, and the reasoning behind the chosen path.