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You Can Build Your Own AI Agent for ITOps-But Should You?

Most internal AI projects for IT operations next exit pilot. Budgets stretch, priorities shift, key hires fall through, and what started as a strategic initiative turns into a maintenance burden—or worse, shelfware. Not because the teams lacked vision. But because building a production-grade AI agent is an open-ended commitment. It’s not just model tuning or pipeline orchestration. It’s everything: architecture, integrations, testing frameworks, feedback loops, governance, compliance.

Successful Launch - Then Came The Problems

About 15 years ago, I worked at a company building network security appliances (with ARM-based network processors) and was responsible for the development of custom Linux firmware. The product launch was successful; we shipped and managed a large fleet of devices in the field. After a few firmware releases, we received alerts from the device management system telling us that there were intermittent problems. Remoted into the appliances but could not reproduce the error.

How IPM helped a top tech brand catch an OpenAI outage before it became a crisis

Today’s digital businesses are more interconnected than ever. Industry research shows that 74% of organizations now take an “API-first” approach, and the average application is powered by between 26 and 50 APIs. While this accelerates innovation, it also introduces new risks: when an external provider fails, the impact can be immediate and far-reaching.

Open Source Automation Tools: Popular Options & How to Choose the Right One for Your Needs

When looking at the broad landscape of IT automation tools, you’ll find dozens (if not hundreds) of tools that seem like viable solutions to your automation needs. Almost all of those tools can be broken down into two categories: Open source automation tools and commercial automation tools. (Open source automation tools with a commercial offering are still considered open source, even if the commercial edition has a price tag.)

Mastering NodeJS Performance Monitoring - A Practical Guide using Open Source Tools

Node.js powers some of the fastest-growing web applications, but its single-threaded nature makes it vulnerable to memory leaks and CPU spikes. To keep your app running smoothly, especially in production, you need more than just web server logs — you need complete visibility across the entire stack.

Top 13 Open Source APM Tools [2025 Guide]

Choosing the right APM tool is critical. How do you know which is the right one for you? Here are the top 13 open-source application performance monitoring(APM) tools that can solve your monitoring needs. Open-source APM tools have added benefits over their SaaS counterparts. They are more transparent, as you can verify their source code, and you can use them without going through the pains of obtaining approvals usually required for using a third-party vendor tool.

Adopting New Technologies to Optimize Truck Fleet Performance

Being in charge of a fleet of vehicles makes "running behind" more than just a metaphor-it's a continual nightmare. Drivers are frustrated, customers are impatient, and deliveries are going missing. Spreadsheets and whiteboards can only keep things together so long before they start to fall apart. A common theme is staying ahead of operational challenges, and technology has become the most helpful instrument available to fleet operators. You're already behind schedule if you're still waiting to "feel ready" to modernize.

Open Banking: Guide to APIs, Regulations and FinTech

Open banking isn't just another buzzword. It's the framework shifting how financial services are built, accessed, and experienced. At its core, open banking is about control. User control. It gives consumers the right to securely share their financial data with third-party providers. The enabler? Robust bank API infrastructure. The driver? Regulation. And the opportunity? Massive. But the ecosystem is fragmented. Standards vary. Regulations differ across borders. And the technology can be confusing, especially when you're trying to ship something that actually works.