Operations | Monitoring | ITSM | DevOps | Cloud

Monitoring IT infrastructure and services has always been an essential IT prerequisite. However, your IT monitoring system and security measures need to upgrade with an exponential increase in the number of remote users post-pandemic. For instance, consider this: At the end of a work day, you are notified that one of your critical services has gone down. But the problem is that five teams support different processes of that service.

To many engineers, the idea that you can accurately and comprehensively track your application's user experience using just a few simple metrics might sound far-fetched. Believe it or not, there are four metrics that aim to do just that. They're called the four Golden Signals and should be a core part of your observability and reliability practices.

A microservices catalog is only useful if you are confident that anything stored in it is fully accurate and that the information will not become outdated. How can you be certain that your catalog stays up-to-date in the future? Should you look for an asset in the catalog and, despite finding it there, also double-check GitHub? The service catalog is supposed to be your single source of truth. The purpose is defeated if you have to look for what you need in multiple different places.

Like most tech companies, we use an on-call rota and various alerting tools. We do this to respond to incidents before they’re reported. Proactively identifying issues and communicating to customers helps us provide great experiences and fosters trust. Internally, we’ve been using these alerting tools in tandem with our auto-create incidents feature. We’ve found that it’s made responding to the pager much smoother - it’s one less thing to do when you get paged at 2am.

This article will give you a quick overview of some of the key attributes you should know in order to get started with leveraging the OpenTelemetry collector for your next telemetry project. As an integral component of any project that involves distributed tracking, the OpenTelemetry Collector plays an important role. Simply put, it is helpful to know that the collector itself is a data pipeline service that collects telemetry data.

Without a doubt, a data recovery solution is essential when it comes to maintaining security and business continuity. Backups give you important survival options when ransomware hits, a laptop is lost, or someone accidentally deletes a folder full of important files. Without those safe, secure, redundant copies of your most important data, you’d be left out in the cold.

From entertainment to security, automation is now pervasive. Intelligent devices are transforming our homes while enriching our lives, making them more efficient, productive and environmentally friendly. Most embedded devices run Linux, and their number is poised to keep growing.

Over the last 15 years, digital technology has fundamentally changed the way businesses operate. Every industry, from retail and hospitality to banking and airlines, has not only had to adjust to a world where customers increasingly rely on digital experiences, but they also have to build and manage the platforms where these experiences take place.