Operations | Monitoring | ITSM | DevOps | Cloud

We´re proud of our many customers and users around the globe that trust Icinga for critical IT infrastructure monitoring. That´s why we´re now showcasing some of these enterprises with their Success stories. It´s stories from companies or organizations just like yours, of any size and different kinds of industries. Some of them are our long-standing customers, others have just recently profited from migrating from another solution to Icinga.

IaC (Infrastructure-as-Code) is becoming ubiquitous in the EUC (End User Computing) community and within the datacenter. Automation and declarative infrastructure for on-premises VDI and cloud digital workspaces, such as Microsoft AVD (Azure Virtual Desktop) or AWS WorkSpaces, is now mainstream. Vendors such as Citrix now advocate the use of technologies such as Terraform and Ansible for deployments.

The Internet is a vast network of servers and devices connecting people worldwide. It allows for near-instant data communication between machines, which is presented in a readable format for the end-user. From a human perspective, it's a simple case of typing the URL of your desired website and pressing enter. Of course, computers talk to one another in their own numerical language, using lengthy IP addresses to refer to domains instead of URLs.

Too many of us are still playing whack-a-mole when it comes to incidents: an incident is declared, the on-call engineer is paged, the incident is resolved and then forgotten — until next time. It’s time to start thinking in terms of proactive incident management, not just reactive incident response.

From the point of view of your business, resources and tools that are underutilized are a liability. They can severely affect the bottom line of your enterprise. These tools can cost more than their value, present security risks, and hamper productivity within your enterprise. Even if a particular tool was helpful during the growth of your enterprise, it could soon become obsolete.

Monitoring is often not the first thing on the mind of the modern developer. Yet, it’s necessary at many points of the software development lifecycle, including: before deprecating an API, before launching a new feature, after launching the feature, and more. In fact, monitoring needs can vary much more than the classic Ops monitoring. My podcast guest Liran Haimovitch is the co-founder and CTO of Rookout, a live data collection and debugging platform.

Reporting on systems is a necessity – whether you are responsible for reporting to internal and external stakeholders, or want to make status reporting accessible for your end users. Integrated tools make reporting a practical extension of your monitoring to save you time without compromising key metrics.

Software exists to make your job easier, not to suck the joy out of your work. It should be there when and if you need it, but be completely out of the way when you don’t — you’re at work to get a job done, not to use any particular product. If you’re forced into using the same underperforming, over-customized, difficult to implement, or just generally terrible software each and every day, it can really put a damper on the quality of your work and quality of life.

We’re delighted to share that Ivanti has been named a leader in the Omdia Universe Enterprise Service Management (ESM) Report for 2022-2023 . Omdia’s annual report aims to evaluate high-quality ESM solutions available in the market to support both IT and business leaders in selecting the right ESM platform that best meets their needs and long-term goals.