Operations | Monitoring | ITSM | DevOps | Cloud

Debugging errors is an essential component to SRE and developer workflows. “How do we prioritize and isolate JavaScript errors more effectively?” is a top challenge we hear from engineering teams looking to improve end-user experience. Therefore, we are excited to announce the general availability of Splunk RUM frontend error monitoring.

When meeting with a current or prospective Splunk customer, one question we are often asked is “Why do I need Splunk when I can just use AWS Cloudwatch, Azure Monitor, or GCP Cloud Operations Suite (formerly known as Stackdriver) for my cloud monitoring needs?” And what a great question it is!

Hari Vats, senior knowledge manager of global technical support at ServiceNow, co-authored this blog. Who wouldn’t want a faster, more relevant search on their knowledge base? Improving search results is tricky. Organizations can spend a lot of time and money making small improvements to very complex, dynamic environments of information. When ServiceNow acquired an AI search technology company in 2020, we were thrilled to see an immediate return.

(This article originally appeared in IT Pro Portal) The service desk as we know it isn’t going to vanish into thin air. But, there are some clear indications that the concept of the service desk as we know it is already evolving into something else, something more innovative. The old way of responding to tickets and problem-solving in silos is over.

The Kubernetes crew at Canonical is delighted to announce that Canonical Kubernetes 1.23 is now generally available. The team is committed to releasing in tandem with upstream so our users and customers can benefit from the latest features and improvements as soon as they become available. This blog is a quick introduction to Canonical Kubernetes and the top features available in release 1.23.

Not all data is destined to be public. Moving workloads that handle secret or private data from an on-premise setup to a public cloud introduces a new attack surface with different risks. As the public cloud environment shares its hardware infrastructure, a flaw in the clouds’ isolation mechanisms can be detrimental to the protection of sensitive data. The major public cloud environments tackle this by building their security following a defense-in-depth approach.

Interest in observability is at an all-time high. When we attended KubeCon in Los Angeles in October, observability and security were everywhere—in conversations with attendees and other vendors, during sessions, and in messaging at booths—indicating that there’s still an unmet need. In fact, Gartner declared that observability is at the ‘peak of inflated expectations' in a recent Hype Cycle report.

Tl;dr: Log4j is a mess, if you’re chasing down the applications, services and servers that use Java; consider the suggestions below to make zero day patching easier.