Operations | Monitoring | ITSM | DevOps | Cloud

Multi-factor authentication (MFA) is an increasingly popular method for securing user accounts that requires users to provide two or more pieces of identifying information when logging into an application. This information can consist of unique verification links or codes sent to the user’s phone or email address, as well as time-based one-time passwords (TOTPs) generated by authenticator applications or hardware.

At the start of the pandemic, IT organizations had to undergo radical changes to support remote work. Given the urgency to shift to remote operations, IT admins opted for band-aid solutions to retain business continuity and stay connected to the core of their networks from remote locations. But now, many organizations are moving toward hybrid workforce options with employees choosing to work from both their home and office locations.

The Apache HTTP Server (httpd) is a widely used, open-source web server application. Because you can easily customize it through modules, it has become the go-to choice of both individuals powering their personal blogs and enterprises running high-traffic websites and web apps. It’s a well-known fact that with high traffic, the performance of Apache web servers can take a hit, experiencing bottlenecks as your traffic scales up, which will lead to delayed responses.

In this article, we’ll discuss how status pages improve relationships with customers, why your business needs status pages, how they’re helpful in building trust with customers and improving incident management, and what you should do after you launch and run your status page.