Operations | Monitoring | ITSM | DevOps | Cloud

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This Week's Data Processing Lag

This week at Skylight HQ (technically it’s in the Cloud somewhere), we were hit with a pretty big surge of requests on our collector (Cyber Monday perhaps?). Fortunately our backend is architected to handle a very large volume of data from the agents with minimal latency, so this kind of surge on our backend would not affect the performance of your apps in any way (in addition, the agent is sending data in the background from a different process separate from your app/server).

Manage incident notifications with alert toggling

Letting the right people know about incidents is an easier-said-than-done kind of task. Every incident is different and some notifications simply don’t need to land in everyone’s inbox. We’ve listened to a lot of customers who like the idea of posting an incident to their status page, but not having that incident sent as notifications to all their subscribers.

Negative Impact of Website Downtime

There are millions of reasons why sites go down. It could be an equipment malfunction or server overload. You might also experience data center problems, or you were just careless enough to forget to renew your domain name. Even worse, your site could be a hacker victim. Regardless of the cause, you need to resolve the problem as soon as it starts, because downtime can hurt your business.