Proactive Incident Analysis, Diagnosis, and Resolution with Service-Centric AIOps. Alerts define the state of an infrastructure resource, application, or any other IP discoverable device. Organizations take action on alerts based on business impact and priority and ensure that IT service performance meets the required standards for availability, usability, and security.
This month is a big month for PagerDuty—we turned 10 on February 18! I never imagined we’d reach this milestone, honestly. A lot of Dutonians have asked me recently: When you first started PagerDuty, did you ever imagine it would become what it is today?
It’s always great to get a shout-out from a customer, so I was thrilled to read a post on “Medium” written by our friends at Workday that talks about BigPanda! In the post, Owen Sullivan, Software Development Manager at Workday, discusses how Workday raised their availability SLA from an already industry-leading 99.5% to 99.7%, and how one of the key drivers they see for delivering on this promise is efficient monitoring.
Last fall, we introduced PagerDuty Analytics, a product that combines machine and human response data to provide operational insights that enable organizations to drive process maturity and improved business outcomes. Today, we’re excited to announce that it’s generally available! As part of our expanded Analytics product offering, we’re rolling out a set of prescriptive operational performance scorecards.
The phrase “better safe than sorry” gets thrown around whenever people talk about monitoring or getting observability into your AWS resources but the truth is that you can’t sit around and wait until a problem arises, you need to proactively look for opportunities to improve your application in order to stay one step ahead of the competition.
OpsRamp was recently featured in the 451 Research Impact report, OpsRamp Keeps Up With The Competition, Investing in ML, Kubernetes Monitoring. This report, written by Nancy Gohring, 451 Research’s senior analyst for Application and Infrastructure Performance, demonstrates how OpsRamp is one of the few vendors that has organically built and delivered a transformational SaaS solution for modern IT operations, DevOps, and Site Reliability Engineering teams.
By 2022, Gartner predicts that 40% of large enterprises will adopt AIOps solutions to cope with never-ending alert floods and ensure faster recovery from disruptive IT outages. The AIOps market is experiencing rapid growth with explosive enterprise adoption, accelerated revenue growth and continued investments from IT operations players.
