Your team had been fighting this major incident for hours, but your investigation was hitting one dead end after another. Finally, you managed to isolate the problem and your graphs started to improve. When all systems went back to normal, everyone let out a collective sigh of relief, shut down the response call, and went back to bed, never to think of this incident again. Or so you thought.
You’ve heard it so many times: Transparent communication is the key to any successful relationship. The banking industry learned this lesson when cyber attacks began to plague their customers, and the official line for many financial institutions was to deny there was a problem. That is until the hacks became so profound and so persistent that it became impossible to cover them up any longer.
The OpsRamp winter release delivers greater service-centricity and context for hybrid infrastructure management with intelligent incident management and cloud native monitoring. The January 2019 release features innovations such as a new UI for service maps, enhanced AIOps capabilities and cloud native monitoring features.
OpsRamp, the service-centric AIOps software-as-a-service (SaaS) platform for the hybrid enterprise, today announced new topology maps, enhanced artificial intelligence for IT operatzions (AIOps) features and new monitoring capabilities for cloud native workloads.
Uptime.com includes several advanced check options to provide the flexibility organizations need in creating a response plan to downtime. Maintenance and planned downtime for patches and updates don’t typically create severe downtime events. With escalations, teams have an automated alert system that contacts designated senior-level personnel with relevant technical data.
Improving MSP Incident Alert ManagementAs the big game approaches this Sunday, I’ve been thinking about the NFL’s introduction of instant replay and how it makes the league much more enjoyable! Whether you’re rooting for the Patriots led by Tom Brady … or the Rams, you can’t deny that instant replay makes every Super Bowl much more efficient and adds more clarity to the game.
Today, we are excited to announce PagerTree now officially supports Broadcast Responses! With PagerTree’s Mass Notification System (MNS) your organization will be prepared to easily communicate with speed and reliability during critical events.
