Operations | Monitoring | ITSM | DevOps | Cloud

There are two types of alerts you don't want: We call these false alerts. As a person with responsibility over your IT infrastructure, it is natural that you have configured your monitoring systems to alert you at every step. But when these false alerts take up too much of your time, one of these unfortunate scenarios may occur: Let's explore more about false alerts before we dive into five strategies to avoid them.

In recent years, the healthcare industry has been facing a pivotal shift on the communication front, with smartphones outpacing pagers as the tool of choice. So, I want to highlight how this shift came to be and why legacy pager systems fall short in the era of real-time communication and collaboration. From patient outcomes to streamlining workflows, I will uncover how HIPAA-compliant mobile technology is transforming the way doctors, staff, and patients communicate.

Electronic Health Records (EHRs) like Epic are undoubtedly pivotal to modern healthcare. With their intuitive interfaces and deeply integrated clinical decision support systems, Epic has become a cornerstone in patient care. But when it comes to communication, particularly for urgent and critical workflows, Epic Secure Chat often leaves healthcare providers searching for alternatives. At OnPage, we’ve built a platform specifically designed to meet the nuanced demands of healthcare communication.

In today’s digital landscape, cybersecurity threats are evolving at an unprecedented rate. Organizations must be prepared to detect and respond to incidents swiftly to mitigate potential damage. One of the most critical components of an effective incident response strategy is an automated incident notification system like OnPage. Such systems ensure that on-call cybersecurity teams receive alerts in real-time, enabling them to take immediate action.

During an emergency, swift delivery of critical information is key to successfully managing a crisis. Unfortunately, when teams don’t employ effective emergency notification software, response times can be significantly delayed. That’s why choosing the best emergency notification system software for your team ultimately ensures that notifications are always delivered promptly to ensure the protection of lives and valuables.

Over the past two years, artificial intelligence (AI) has experienced remarkable growth, significantly influencing various sectors and daily life. In 2023, the release of advanced large language models (LLMs), such as OpenAI’s GPT-4 and Google DeepMind’s Gemini, marked a pivotal shift by enabling AI systems to process and generate diverse data types, including text, images, and audio.

We’re excited to introduce a new feature that gives you greater control over how and when you receive alerts from your website and ping monitors. With Alert sensitivity, you can now specify the number of retries before an alert is triggered, reducing false alarms and ensuring more reliable notifications.

It’s every ops team’s biggest anxiety: a monitoring system detects a failure, but the notification either isn’t delivered or isn’t noticed by the team. Now we have to wait for users to complain before our team knows about the problem. Checkly sends an alert every time the system detects a failure, but how can you be sure you’re getting those alerts, and that those alerts are going to the right people?

We’ve heard your feedback and are excited to roll out an improvement to Raygun’s ‘Ignore’ error status functionality, which gives you more control over how and when you suppress errors.