Operations | Monitoring | ITSM | DevOps | Cloud

Kubernetes has become the default foundation for a lot of modern application infrastructure. It’s powerful, flexible, and widely supported, which makes it an obvious starting point for many teams building a cloud-native application platform (a standardized way for teams to deploy, run, secure, and operate applications in production). But there’s a distinction that often gets lost early in the decision process: Kubernetes is a framework. It is not a platform.

We’re delighted to announce a strategic partnership between Kosli and TeamTopologies - a collaboration that brings together SDLC Governance automation with the world’s leading framework for organizing business and technology for fast flow of value.

You may have heard that keeping an existing customer is five times cheaper than acquiring a new one. But that isn’t always true. “Hidden costs” often accompany customer retention, loyalty, and increasing “share of customer”. Could you be spending more on customer retention than on winning new customers? This quick guide will walk you through the meaning of Customer Retention Cost (CRC), why it’s important to calculate it, and how to calculate it.

ATS Group and Galileo are pleased to announce the appointment of Andy Wojnarek as Chief Technology Officer. Andy’s appointment reflects the evolution of a technical leadership role he has developed over more than 16 years with the company, grounded in hands-on expertise, cross-functional influence, and a sustained focus on solving complex infrastructure and observability challenges for clients.

After spending hours or even days manually testing your software, you may be wondering whether or not there’s a better way. The good news? There is.

In 2026, outages are certain. Master Resilience Velocity to survive the Complexity Horizon and turn a 15-hour AWS outage into a non-event.

Gartner predicts that AI agents will be implemented in 60% of all IT operations tools by 2028, up from fewer than 5% at the end of 2024. This acceleration has sparked an explosion of AI SRE solutions, from enterprise platforms to open-source alternatives, all promising faster root cause analysis and reduced MTTR.

CertBot assumes every server that needs a certificate should also know how to request one, validate domain ownership, handle renewals, and manage failures. This makes sense with a handful of servers. One server, one cert, done. But infrastructures grow. Now you’ve got web farms sharing wildcards, load balancers, mail servers, VPN appliances. The “every server for itself” model doesn’t scale and isn’t sustainable. Even the Let’s Encrypt community knows it.