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Incident Management

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Blameless Expands Microsoft Partnership to Deliver Faster, More Intuitive Incident Response Collaboration

At Blameless, the world’s leading software engineering teams rely on us during incident management. A key part of our offering is the ability to seamlessly integrate with a customer’s unique tech stack. As such, we value partnerships with companies like Microsoft that enhance our user experience and meet the needs of our customers. We understand how essential it is to integrate with communication tools like Microsoft Teams, because it’s the first place a user goes to start an incident.

Everbridge Signal - Open Source Threat Intelligence to Keep People Safe and Operations Running

There are billions of people online right now. Among that noise is information that could be vital to your organization’s safety and security. Everbridge Signal will help you find relevant information using Artificial Intelligence and Machine Learning. Detect incidents in real-time by gathering data from public sources including the dark web, deep web and social media. Whether your issues are cyber or physical, Signal can help.

How to Run a Post-Mortem Meeting: Tips, Tricks & Checklist

Meetings are a necessary evil in any workplace. They can be long, tedious, and often unproductive. But post-mortem (PM) meetings are different. They are one of the most valuable meetings a service-oriented organization can have. Post-mortem meetings are an essential part of any project manager's toolkit. They provide an opportunity to reflect on what went well and what could be improved upon in future projects.

PagerDuty Apps for AWS + Automated Diagnostics Demo

Reduce downtime and customer impact with service ownership while enabling teams to drive continuous improvement and innovation Learn about how you can modernize and optimize your operations with our enterprise-grade set of AWS integrations. Automate incident response with PagerDuty’s Runbook Automation and learn about our new set of AWS plugins and prebuilt jobs that make it easier to get up and running with auto-diagnostics.

Upgrade your shopfloor alerting with Derdack

Over the last couple of months and service releases, we made continuous efforts to enhance Derdacks capabilities to collect, aggregate and alert shopfloor incidents for our Industry customers that primarily use OPC for alerting. In the accompanying projects, we made big improvements to our OPC Integration even added additional features. The OPC integration received a complete overhaul of the configuration and data management systems and can now handle OPC UA Alerts&Conditions.