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Incident Management
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Communication Channels in Squadcast | Incident Management | Squadcast
Communication Channels help you add Video Call links, ChatOps links, and other external links to an incident. Additionally, you can create a dedicated Slack Channel for an incident using the Communications Card.
Maintenance Mode in Squadcast - Create maintenance windows for Services | Squadcast
Maintenance Mode enables you to reduce alert noise during the scheduled maintenance window. Thus alert notifications for false-positive incidents can be suppressed during Maintenance windows.
Using Squadcast's SLO Tracker | Error Budget | Setting up SLOs and configuring SLIs | Squadcast
With Squadcast, you can define and monitor Service Level Objects for your services. SLOs allow you to define and enforce an agreement between two parties regarding the delivery of a given service. A Service Level Objective (SLO) is a reliability target, measured by a Service Level Indicator (SLI), and sometimes serves as a safeguard for a Service Level Agreement (SLA). SLOs represent customer happiness and guide the development team’s velocity.
Interrupts in software teams: using unplanned work to your advantage
Interrupts are often seen as a problem that eats away at your team’s productivity, and gets in the way of shipping important things for your customers. It’s often consciously accrued from the tech debt we accept to ship features sooner. However when a team doesn’t have a good strategy for dealing with the consequences of those decisions, the pain is felt much more acutely and much sooner.
PagerDuty Debuts as a Leader in 2022 GigaOm Radar for AIOps Solutions
Every year there is a surprise in a Radar report. While it won’t be a surprise to our thousands of customers who are seeing tremendous benefits with us, PagerDuty is excited to be named a Leader in the 2022 GigaOm Radar for AIOps Solutions. GigaOm uses extensive criteria to evaluate vendors in their Radar.
PagerDuty Event Intelligence for AIOps (Extended)
Enjoy this demo that showcases PagerDuty's Event Intelligence, a powerful AIOps solution that helps teams harness machine learning to reduce alert noise, create context for faster resolution, and remove toil by automating repetitive tasks.
PagerDuty Incident Response Demo (Extended)
Enjoy this demo that showcases a day in the life of a team handling an incident with PagerDuty's Automated Incident Response solution. PagerDuty enables teams to orchestrate the right response for every incident. It also helps organizations protect revenue and improve customer experiences by resolving critical incidents faster and preventing future occurrences. Now you can bring major incident best practices to your organization with end-to-end response automation and friction-free postmortems.
Arize integration with PagerDuty
Streamline Model Monitoring with Integrated Alerts Arize is an ML Observability platform aimed to detect, troubleshoot, and eliminate ML problems faster. Use Arize to monitor your production models and send alerts to PagerDuty when your models deviate from a certain threshold. Arize and PagerDuty help keep your teams in the loop, send more comprehensive metadata through alerts, and debug your models faster than ever before.
RESOLVE '22: How to get multi-cloud done right
Multi-cloud is inevitable. With AIOps, struggling in its complexity doesn’t need to be. Business technology stacks don’t appear out of a vacuum. For the modern cloud-enabled, cloud-dependent company (that is to say, most of them), the look from the inside looks more like an ongoing evolution than a monolithic choice.