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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

firehydrant

Introducing a Brand New Microsoft Teams Integration

May 23, 2024 By Danielle Leong In FireHydrant
We’ve gotten clear feedback from our customers that we’ve needed a strong Microsoft Teams integration. Responders want a full suite of incident management functionality, no matter what chat application their organization uses. We heard you. That’s why we’re proud to announce a brand new MS Teams integration with fully robust incident management lifecycle capabilities.
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pagertree

Site Reliability Engineer (SRE) Interview Questions

May 23, 2024 By PagerTree In PagerTree
In this article we will cover the top 25 SRE interview questions to help you prepare for you next SRE interview. As customer demand for reliable and high-performing services continues to grow, the role of Site Reliability Engineers (SRE’s) continues to grow in importance. Whether you are a seasoned SRE or a recent graduate preparing for an SRE interview, these questions will be invaluable for determining your level of expertise and understanding where you need to grow.
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pagerduty

Build Operational Excellence with New Innovations on the PagerDuty Operations Cloud

May 22, 2024 By Hadijah Creary In PagerDuty
The PagerDuty Operations Cloud empowers modern enterprises to tackle critical operations work and deliver on top strategic initiatives. From transforming incident management to modernizing NOC operations, streamlining automation, and improving customer experience, the PagerDuty Operations Cloud enables organizations to augment their workforce with AI and automation. This approach ensures our customers can operate more efficiently, accelerate innovation velocity, and sustain seamless digital experiences.
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Drive Operational Excellence with PagerDuty

May 22, 2024 By PagerDuty In PagerDuty
Build operational excellence with PagerDuty. Watch this demo to see how the latest innovations for the PagerDuty Operations Cloud come together to help a team tackle a major incident related to a database upgrade. You’ll see how PagerDuty Copilot capabilities work in concert with new functionality built for modernizing operations centers, standardizing automation at scale, and transforming incident management. The result? Improved innovation velocity, reduced operating costs, and better customer experiences.
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signl4

May 2024 Update - New shift scheduling brings increased productivity and improved user experience, along with revamped stand-in functionality

May 21, 2024 By SIGNL4 In SIGNL4
Our May update includes a newly revamped shift scheduling for your SIGNL4 teams. It is now much easier to run your shift model in SIGNL4 and schedule team members into shifts. It also includes a new calendar view and a fundamental revision of our substitute function for the scheduled colleagues on duty. All details are as always available in this blog article.
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bigpanda

Accelerate incident resolution with Advanced Insight

May 21, 2024 By Elli Dugger In BigPanda
The common thread among teams responsible for maintaining IT services is their reliance on a deep understanding of the IT environment. Teams need access to all types of critical data to keep systems running. While it seems straightforward, ITOps teams face many challenges in locating, accessing, and synthesizing enough data to fully understand an incident’s cause and establish a remediation plan.
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