Operations | Monitoring | ITSM | DevOps | Cloud

APImetrics is an API Compliance, Monitoring and Security solution that lets you make and run API calls or sequences of API calls (workflows) from external, remote cloud locations using exactly the same security configurations as a typical end user would use. If you use APImetrics for API calling requirements, you can integrate it with Squadcast, an end-to-end incident response tool, to route detailed alerts from APImetrics to the right users in Squadcast.

How many of us can say with confidence that we know a tool inside and out? If you’re like most, you probably use just a small fraction of a product’s features. When it comes to feature-rich software like Microsoft Word or Excel, it’s a safe bet that most users are aware of less than half of the features, and use even less on a regular basis. And the longer we’ve been using a piece of software, the more likely we fall into this trap of feature underutilization.

Incident Commanders play a crucial role in the successful operation of IT service management (ITSM) teams. By applying best practices, they can ensure that incidents are handled quickly and efficiently, so that downtime for end users is kept to a minimum. ‍ This article provides an overview of the requirements for an effective Incident Commander in ITSM. It discusses the skills and competencies needed for effective incident management, and highlights some best practices for this role.

Kubernetes Lens is an integrated development environment (IDE) that allows users to connect and manage multiple Kubernetes clusters on Mac, Windows, and Linux platforms. It is an intuitive graphical interface that allows users to deploy and manage clusters directly from the console. It provides dashboards that display key metrics and insights into everything running on a cluster, including deployments, configurations, networking, storage, and access control.