Emails are one of the most popular notification methods of Opsgenie when reaching out to your users. Now, you can create Email Templates which represent your company’s style and streamline communication processes! Email Templates are available for the emails sent out for Mass Notifications and Stakeholder Notifications, and you can customize of the content of the emails depending on your needs.

Announcing the following integrations: BMC Remedy OnDemand

Although the main focus of StatusHub is incident communication, it compliments each 5 activities of Incident Management: Identification, Categorization, Prioritization, Response and Communication with the user community through the life of the incident.

IT operations teams have some of the most stressful jobs in IT. Keeping data centers online, servers running, enterprise systems functioning, and applications performing — all while responding to incidents and requests is hard work. While there are monitoring systems in place to provide visibility and change management practices give IT some control over the network and environment, IT operations teams constantly feel like they are fighting a losing battle.