Operations | Monitoring | ITSM | DevOps | Cloud

Our 3-month AI roadmap - the future of smart dashboards

AI is set to transform our technology landscape. For many of us working in software, it already has — developers are now writing more code, building more features, and deploying more applications, faster. For the teams supporting IT and software services that means more applications to support, across a greater breadth of technologies, and with more complexity (that is probably less well understood by the developers who created it). Your operational tooling needs to keep pace.

Why Enterprise AI Pilots Fail and How to Move to Production | Bruno Santos

Why do so many enterprise AI initiatives stall after the pilot phase? In this Agents of IT Short, Bruno Santos of Sell Focus shares why successful AI adoption starts with solving real business problems, not chasing the latest technology. Learn how IT leaders can scale AI, accelerate automation, and move toward autonomous operations.

Who Owns Deployment Governance? Structuring Accountability in the AI Era

In this series, we have talked about how generative AI is shifting the landscape of software creation. In The New Software Creator, we explored how AI expands who can write code. In When Anyone Can Build Software, Deployment Governance Is What Keeps It Safe, we looked at why the deployment pipeline is the ultimate control point. Finally, in Security at Scale: What Changes When Everyone Can Deploy, we dug into the technical realities of patching, container hygiene, and identity management.

Run tests using natural language with k6 Agentic Testing

In this video, our Senior Director for AI Engineering, Mat Ryer, issues a challenge: Can k6 agentic testing in Grafana Cloud be instructed at a high level to just beat Wordle? Staff Software Engineer Joan López de la Franca Beltran sets up that scenario using agentic testing (currently experimental), yielding some surprising results.

Your AI agent can now set up uptime monitoring. No signup required.

We’re happy to introduce you to the first agentic uptime monitoring setup! Now your AI agents can continue their coding, testing, and deploy flows into setting up the monitors, including a free account. The agent submits your site’s URL and your email, you confirm with one click in the email you receive, and you have a working monitor plus a free account. No registration form, API key, or dashboard configuration needed.

Automatically starting investigations from an alert with Assistant Investigations

Staff Software Engineer Alexander Sniffin demonstrates how you can use Assistant Investigations to automatically start an investigation for you when an alert fires in Grafana. When you receive an alert, Investigations can do the work to figure out the root cause so that you don't have to spend your time doing so. Assistant Investigations is now generally available for Grafana Cloud.

Agent Guard: Control AI Assets Before They Become Shadow AI

A developer on your team just told Claude Code to connect to a new MCP server, the protocol coding agents use to reach organizational tools and data. Nobody in security reviewed it. Nobody in security even knows it happened. For two-thirds of enterprises, the primary obstacle to scaling agentic development isn’t budget or headcount — it’s security risk.

Only 1 in 4 Employees Follow AI Policy: How to Fix It

AI is more than just a tool—it's a transformative experience for the modern workforce. But as employees "run fast" to adopt AI, a critical gap is forming between innovation and safety. In this video, Brooke Johnson, Ivanti’s Chief Legal Counsel and SVP of People and Security, discusses the "natural tension" between AI excitement and the necessity for responsible, secure implementation. With only 25% of employees reporting consistent policy adherence, the risk of "Shadow AI"—unsupervised tool use—has never been higher.

AI didn't take humans off the platform, it just changed the job they do there.

Agents are writing more of the code these days, but that doesn't make them the only user of your platform. Abby Bangser, Principal Engineer at Syntasso and CNCF Ambassador, makes the distinction: the agent might be your primary coder, while humans are still validating what it builds and interacting with the system it runs on. From a Braintrust conversation with engineering leaders on AI agents and engineering operations.