Operations | Monitoring | ITSM | DevOps | Cloud

Love 'em or hate 'em, mobile push notifications can be very useful. They are not as intrusive as a phone call and have better information formats and control than text messages. Which is why it can be very frustrating to not get push notifications for your favorite product because it doesn't have a mobile app. In this post, we will see how to get mobile push notifications from any service, even if they don't have a mobile app.

We’re excited to announce a new set of updates and enhancements to the PagerDuty platform! These updates are designed to help organizations accelerate cloud migration, provide premium levels of customer service, streamline collaboration and communication, and deliver a seamless customer experience in the moments that matter most.

In one of our recent webinars we discussed a substantial challenge IT Ops teams face in today’s complex IT environments: defining and clearly communicating incident/operational roles and processes, in an effort to create a well-coordinated incident management lifecycle. This lifecycle is essential for restoring service as quickly as possible when disruptions occur. Following are the highlights of that discussion, also recently published in an ApmDigest article.

The DevOps model unites development and IT operations to create a powerful organizational culture to achieve business goals more efficiently. Formerly siloed teams can now collaborate continuously to build more robust products, with increased confidence, and achieve business goals faster. The model has the power to transform operations, but there are barriers to DevOps that must be overcome first.

Picture yourself flying first class. You board the plane first, you get champagne, and you feel as though you’re the most important. Why not treat your APIs the same way? In this talk, FireHydrant CEO and Co-Founder, Robert Ross (a.k.a @bobbytables) shares why putting your APIs first can be a game-changer for your business and how this mindset shaped the way FireHydrant was built.

When an issue happens in your software in production, the channel to send the alert on depends on multiple factors. If it's a critical issue requiring immediate attention, you should alert the team member via phone call. But not all issues require a phone call, and in fact it may become annoying if your phone keeps ringing for minor issues. This is where other channels like SMS, Slack and mobile push notifications come in.