The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
The principle of fail fast is either the best thing since the transistor or nothing but hot air. It depends on the size of your organization and the cohesiveness of your teams. If your team members have a strong working relationship, and dev is well integrated with everyday work company-wide, you already have a good foundation for this particular agile thinking. Most companies that have grown beyond startup-size, and even some startups, may find this idea a bit jarring.
After successfully implementing a conditional evaluation engine into Runbooks, we started looking at other places in FireHydrant that would be improved with this engine. After hearing a lot of feedback from you, we’ve implemented conditions into our Analytics page. Let’s dive in and see what new things are possible with this new filtering.
Starting out with runbooks can be daunting, we've built a way to implement our best practices into a runbook that can be implemented in a single click. On top of this, there's now even more ways to attach runbooks to your incidents and a much easier way to test out the runbook that you're currently working on.
Integrations of third-party systems with Enterprise Alert, what is possible? In my work with new and existing customers, I keep coming across the assumption that Enterprise Alert is not able to be integrated with certain third-party systems in order to receive and process events and fault messages from this system. Basically, first of all, we have to say: We can integrate everything that communicates digitally in any way.
“Engineering” and “creativity” aren’t often considered synonymous. However, in today’s world, where the online experience is at the forefront of virtually all business transactions and experiences, the creative engineer is finally getting the recognition they deserve. These individuals are quite literally building the virtual world we live in.
In one of our recent webinars we discussed a challenge in digital transformation that is top of mind for many IT Ops leaders: how to actually transform with the least amount of pain… No matter how tired people are of the term “digital transformation”, it still represents an imperative strategy for enterprises wishing to survive in today’s dynamic business environment, let alone see growth and increased market value.
If you've been familiar with FireHydrant previously, you've probably started to notice some strange things going on with the FireHydrant brand over the past several months. New pages? New content? New messaging? New colors? Yes, your eyes do not deceive you, we've been making some changes!