It’s been an exciting couple of weeks and we have been hard at work to give you the best possible status page and monitoring experience, and so here is a highlight of the new features we are the most proud of.
IT service alerting (ITSA) tools automate ticketing system workflows by incorporating intelligent alerts into the creation of a ticket. These capabilities don’t only enable IT support teams to consistently deliver great services, but they also improve their collaboration and productivity. That’s why in order to extract the full value from ticketing systems, teams should consider closing the loop by complementing their ServiceNow instance with trusted ITSA solutions such as OnPage.
Ever go to a status page and it says everything is operational when it definitely isn’t? You refresh maddeningly thinking it might be you. You ponder if the bill for the internet has been paid. Then, as a last resort, you check Twitter only to discover hundreds of people are experiencing the same problem. This is common, and because of it, we’re happy to release out integration with Statuspage.io!
Announcing 3 new big changes in StatusHub! Firstly, a new UI for Services and Integrations. Secondly, a new feature "Connected Hubs". And thirdly, a new design for status pages is coming soon.
Technology and digitization are disrupting every industry—and healthcare is no exception. In this time-critical industry, patient care needs to be efficient and convenient. This is increasingly evidenced by the rise of individualized healthcare via direct-to-consumer (D2C) and convenience care models such as telemedicine to find doctors, pay bills, schedule appointments, order prescription refills, receive consultations, and more.
The Summer 2019 release introduced: OpsQ Observed Mode, Learning-Based Auto-Alert Suppression and many more updates to the OpsRamp Platform. This week all OpsRamp customers are being updated to our August 2019 release. Customers and partners should review all the details in our release notes. Here’s a high-level summary of what’s new this month: Observed Mode is now available for Alert Escalation and First Response policies.
