Operations | Monitoring | ITSM | DevOps | Cloud

If you’ve been relying on Opsgenie for real-time incident alerts and on-call scheduling, you’ve likely seen the writing on the wall: Opsgenie is being absorbed into Jira Service Management (JSM). For some teams, that may sound like a logical step forward. But for others, it poses a much more critical question.

‍ Learn how to set up Zabbix Cloud for AWS Auto-Discovery and receive critical alerts via SMS, phone calls, or push notifications. ‍ During the last Zabbix Summit, the company presented a cloud version of its well-known monitoring platform. We at ilert constantly see the growing popularity of Zabbix as more and more teams across the globe utilize it for their monitoring needs. To help users quickly adopt the new cloud version, we delivered this guide.

A few weeks ago, we introduced anomaly alerts to early adopters. Today, we’re excited to announce that anomaly alerts are officially in open beta and available to all Sentry users on the Trial, Business, or Enterprise plans.

In Industrial IoT for real-time monitoring, timely alerts are crucial. While Slack and email notifications are common, they can be easily missed or buried in a flood of other notifications. SMS and WhatsApp on the other hand, offer a level of immediacy and directness that’s hard to ignore.

Let's face it – not all notifications are created equal. That paper cut of a CSS bug probably doesn't need the same response as your production database doing its best impression of a black hole. Today, we're thrilled to announce Priority-Based Escalation Policies, a powerful new way to ensure your team's response matches the notification severity.

In this article, we’ll share the structured checklist that we use to measure and optimize ilert's PWA performance. ‍ At ilert, we build our Progressive Web App (PWA) using Capacitor, Ionic, React, and MUI to deliver a robust and responsive incident management platform. Progressive Web Apps are revolutionizing web experiences by combining the best of web and mobile applications. They offer fast native-like experiences, offline capabilities, and many more.

WhatsApp has become a major alerting channel for incident response teams. It's popular and for many, a great alternative to SMS. In our 2024 recap, we mentioned how Spike sent over 25,000 alerts on WhatsApp. It is now the 2nd most used alert channel for responders on Spike (rising from 4th spot in 2023). But... I will be the first one to admit – the WhatsApp alerts experience needed work to help responders react to incidents quicker!

Alerting Rules, Recording Rules, and Alertmanager This discussion is part of the basic monitoring series, an effort to eliminate confusion in monitoring for both beginners and experienced users.

In today’s digital world, businesses rely heavily on online services and applications. Whether hosted or open-source, a status page isn’t just a nice-to-have—it’s an essential part of your incident communication strategy. It helps IT and support teams keep users informed, build trust, and reduce the flood of support tickets during outages.

Another HIMSS is in the books, and after days of conversations, sessions, and navigating the Vegas maze of healthcare tech, a few key themes really stood out—especially around clinical communication.