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How long will you support your device? Long-term support for IoT is a simple but difficult question for many device manufacturers. If you are developing a smart home device, a mobile robot for hospitality, or the next iron man jetpack, you need to consider how long you will support the device on the market. This will have implications on your operational expenses, team resources and customer satisfaction. Simply put, the longer you support your device, the happier your user will be.
As platform engineering continues to rise in popularity, there is a new side effect to watch out for: the people using the internal developer platforms aren't the people who built it. They’re not necessarily familiar with the codebase, they may not know what's powering it behind the scenes – and the platform might even have to contend with malicious users. So how is Puppet evolving to contend with this new challenge?
As a solutions engineer for FireHydrant, I speak with a wide variety of companies about their incident management programs — from start-ups with a handful of employees to large enterprise companies with thousands of engineers. Whether they’re looking to establish their incident management program or mature it, the same questions remain.
Monitoring is an integral part of most organizations. The monitoring process usually consists of several tools that, combined, show you information about whatever you're monitoring - applications, infrastructure, networks and so forth. While monitoring may seem like an obvious practice to some, it can be challenging to establish the best monitoring strategy for your organization.