Operations | Monitoring | ITSM | DevOps | Cloud

Hardware asset management (HAM), IT asset management(ITAM), and software asset management (SAM) are all closely related fields that deal with the maintenance of IT assets in an enterprise. Asset management is managing and tracking the lifecycle of all your enterprise’s assets, from physical to digital. They ensure your enterprise has full visibility into its assets to make informed decisions about what it needs to do with them.

Monitoring is often not the first thing on the mind of the modern developer. Yet, it’s necessary at many points of the software development lifecycle, including: before deprecating an API, before launching a new feature, after launching the feature, and more. In fact, monitoring needs can vary much more than the classic Ops monitoring.

There are a handful of providers that large parts of the internet rely on: Google, AWS, Fastly, Cloudflare. While these providers can boast five or even six nines of availability, they’re not perfect and - like everyone - they occasionally go down.

AppSignal helps you separate signal from noise. Today, we're launching a new notification setting that will help you get the right notifications at the right time.

A version of this blog first appeared in APMdigest. A new study by OpsRamp on the state of the Managed Service Providers (MSP) market concludes that MSPs face a market of bountiful opportunities but must prepare for growth by embracing complex technologies like hybrid cloud management, root cause analysis and automation.

Ask most SREs how many incidents they’d have to respond to in a perfect world, and their answer would probably be “zero.” After all, making software and infrastructure so reliable that incidents never occur is the dream that SREs are theoretically chasing. Reducing actual incidents by as much as possible is a noble goal. However, it’s important to recognize that incidents aren’t an SRE’s number one enemy.

The past few years have led to fundamental business and cultural shifts for both companies and employees. Covid-19 has brought opportunities for companies who invested early in digital operations, while others struggled to maintain the status quo. The latter gave rise to record employee burnout, and what is now commonly referred to as the Great Resignation.

nginx is an open source web server often used as a reverse proxy, load balancer, and web cache. Designed for high loads of concurrent connections, it’s fast, versatile, reliable, and most importantly, very light on resources. In this article, you’ll learn how to monitor nginx in Kubernetes with Prometheus, and also how to troubleshoot different issues related to latency, saturation, etc.

Learn how one Financial Institution stopped a flood of recurring IT tickets in its tracks with an automated 1-click fix When an L1 agent faces a mounting pile of IT tickets, it is hard to be anything but reactive. They need to resolve the issue as fast as possible and restore employee productivity. But when it comes to resolving the same IT ticket over and over again, no Service Desk team should have to do that more than once.

If your employees’ collaboration tools are out of date, they are out of luck. As employees continue to work remotely, they, as well as hybrid and in-office employees, heavily rely on digital collaboration tools. Picture it. If all the applications on your device went down, the first ones you would notice would be your digital collaboration tools. So, if they crash, employees will be impacted almost instantly.