Operations | Monitoring | ITSM | DevOps | Cloud

Technology drives so many aspects of our lives in today’s fast paced world. Keeping up with how technology helps us in our work and personal lives is challenging and it's sometimes unclear as to how to go about learning new technology skills to drive business resilience across an organization.

In the modern business landscape, the recent surge in cloud computing has become a game-changer, fundamentally altering how organizations manage their IT infrastructure. As businesses increasingly embrace digital transformation, migrating services and applications to the cloud has emerged as a crucial factor in guaranteeing scalability, flexibility, and cost efficiency.

Imagine you're playing a game of chess, but instead of reacting to your opponent's moves, you can see five moves ahead and plan your strategy accordingly. That's the power of proactive network monitoring. Instead of waiting for issues to arise and reacting to them, you can stay several steps ahead and keep your network running smoothly. In this post, we'll explore the art of proactive network monitoring and how it can help you stay ahead of the game.

As fraud continues to grow in prevalence, SecOps teams are increasingly investing in fraud prevention capabilities to protect themselves and their customers. One approach that’s proved reliable is the use of log analytics and telemetry data for fraud prevention. By collecting and analyzing data from various sources, including server logs, network traffic, and user behavior, enterprise SecOps teams can identify patterns and anomalies in real time that may indicate fraudulent activity.

We are delighted to announce that ServiceDesk Plus, our IT service management (ITSM) platform, has received certification for 13 ITIL 4 practices from SERVIEW GmbH, a leading IT management consulting, training and certification firm. SERVIEW is an independent management consultancy that makes solutions comparable and specializes in maximizing the performance of service organizations utilizing world-renowned best management practices.

Datacom and ScienceLogic have partnered to accelerate digital transformation efforts across the public sector.

In today's digital world, applications are the backbone of many businesses. From web-based software to on-premises applications, they allow organizations to streamline their operations, increase productivity, and improve customer experiences. However, with the growing complexity of applications and the increasing demand for seamless performance, it has become crucial to monitor their performance continuously.

Mobile monitoring is a complex topic. On one hand, organizations can gather detailed data to help them identify and suggest productivity improvements through alternative or additional apps or processes, without sacrificing security. But on the other hand, monitoring done wrong can reduce employee morale and potentially violate data privacy laws. Exactly how companies should approach mobile app monitoring depends on the business problems they must solve.