Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

How APM Can Improve Your Digital Customer Experience?

When a customer taps a button, submits a form or waits for a page to load, they’re not thinking about your backend architecture, microservices, or CDN; they want it to work instantly. But when it doesn’t, the frustration is immediate. Maybe the app freezes. Maybe a checkout fails. Maybe the entire experience just feels laggy. And the worst part? They don't complain, they just leave the application.

Automate the removal of agents with Opslogix Lifecycle Management Pack

Automate the removal of agents with Opslogix Lifecycle Management Pack Lifecycle Management is something that falls behind in many SCOM environments. It is common for organizations to reach out to us for help with manually removing agents when servers are no longer in use. To decrease the manual tasks and automate the removal of agents, we created the Opslogix Lifecycle Management Pack.

ITRS named in Gartner Magic Quadrant for Observability Platforms

When Uptrends became part of ITRS, we knew we were joining a team deeply committed to innovation, precision, and people — whether those people were troubleshooting transaction journeys from their laptops at 8am or keeping enterprise-scale operations online 24x7. We’ve come far since then.

Missing container-layer metadata: Why it happens and what you can do

Container image layers provide valuable insight into what goes into a container, including which packages were installed, what commands were run, and where vulnerabilities might live. The metadata associated with these image layers is essential for debugging, optimizing image size, and managing security risks. However, key container-layer metadata fields such as digest, size, and created_by are sometimes missing, which can disrupt important tasks.

LogicMonitor in Hybrid Environments: Observability with Edwin AI powered by AWS

As enterprises scale in complexity, the infrastructure landscape is no longer just cloud or on-premises, it’s both. Hybrid is the new normal and it’s here to stay. And with that shift comes a new demand: a unified, scalable observability solution that works across the entire tech stack, from legacy hardware to cloud-native workloads. That’s where LogicMonitor comes in.

Announcing SystemEDGE 6.5

We are pleased to announce the general availability of SystemEDGE 6.5. For customers using DX NetOps, SystemEDGE is a key component for gaining a comprehensive view of server infrastructure health. It functions as an agent that resides on systems like physical servers or virtual machines. SystemEDGE collects fundamental performance and status information and delivers reports via SNMP.

Your AI Strategy Is Failing in the Seams

There’s a certain comfort in the glow of your network operations center (NOC) dashboards. For some time, the sign of a well-run NOC was that sprawling bank of screens, each dedicated to a different domain. One for the WAN, showing link status. Another for the data center, tracking backbone health. A third for cloud consumption, pulling metrics from your provider. Each screen is a neatly bordered kingdom, diligently monitored by its own set of tools. As long as the lights are green, all is well.