Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Service Management, Service Desk and related technologies.

Traditional Network Monitoring vs. AIOps Network Monitoring: A Comparative Analysis

The digital shift has particularly influenced the world of network management, where traditional monitoring is gradually giving way to AI operations (AIOps) solutions. It illustrates a clear shift towards automated and predictive IT operations management. While traditional systems have their place, particularly in smaller or less complex environments, AIOps represents the future of network monitoring, offering the ability to anticipate and prevent issues.

What is CMMS Software?

CMMS, an acronym for Computerized Maintenance Management System software, is a pivotal tool used by organizations to streamline their maintenance operations. This innovative technology is more than just maintenance software; it represents a comprehensive solution designed to manage, analyze, and optimize the maintenance activities within an organization.

Security Webinar: 3 Secret Elements that Accelerate Risk-Based Patch Management

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

How security teams can conduct a successful business impact assessment

Security leaders often struggle to showcase the impact they can make on their organization's bottom line. To help translate security actions into business outcomes, Chris Goettl invited Rob Leisure, Ivanti’s Senior Director of Solutions Marketing, and Amanda Wittern, Ivanti’s Deputy Chief Security Officer, to discuss their experiences and first-hand experience from conducting Business Impact Assessment (BIA) at Ivanti.

Ryan Ogilvie's Only Step to ITSM Success: Learn From Practice

While theoretical knowledge provides an understanding of useful concepts and frameworks, practice is key for IT Service Management (ITSM) success. More often than not teams find themselves working in intricate real-world scenarios, where they need an agile and hands-on approach to manage IT services effectively.

Innovators Preview - What's New in Ivanti Neurons 2023.4 #shorts

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

Elevating IT Operations: The Integration of IMACD with Infraon Infinity

Is it possible to transform IT management and elevate operations by integrating IMACD with Infraon Infinity? Does IMACD integration offer the transformative solution needed to adapt, streamline operations, and optimize IT management? This blog will give you insights into the significance and potential impact of merging IMACD with Infraon Infinity, exploring a new era of IT management excellence.

GenAI in customer experience: Powering the future today

ChatGPT captured our collective imagination when it burst into the mainstream last year, setting off a hype cycle that hasn’t abated. The enterprise is where generative AI (GenAI) will become more than tech’s newest shiny object. GenAI is transforming the way we work, unlocking new efficiencies, driving productivity, and creating employee and customer experiences we never could have imagined. ServiceNow is at the forefront of this transformation.

Have Your Cake & Eat It, Too: Seamless Migration from VPN to SSE

Explore the value proposition that comes with making an easy migration from VPN to SSE with Ivanti. Preserve the value of existing deployments while gaining one-stop secure access for all types of applications, centralized management from a single console, robust security and real-time risk management, and more. Ivanti Solution Value proposition for easy migration from VPN to SSE Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.