Operations | Monitoring | ITSM | DevOps | Cloud

With cybercriminal attacks becoming smarter and more difficult to prevent, traditional authentication methods using username and password have become less secure. This is mainly due to techniques such as account takeovers and brute force attacks. Multi-factor authentication is now considered to be one of the most effective ways to provide authentication security. Ivanti Endpoint Security 8.6 introduces multi-factor authentication for accessing the Console.

“The business does not exist for IT. IT exists for the business”, said David Paul, Director of IT at TRC, a Nexthink customer, during the recently wrapped up Experience Everywhere virtual conference. David seems to be stating the obvious. Indeed, this is something CIOs and IT leaders have always understood. But the lower into the IT rank and file you go, this sense of existential purpose often becomes forgotten in the daily hustle and bustle.

Enterprise services management. What’s that? Isn’t it all about IT stuff? You know, IT service management (ITSM)? Same/same? Right? Well, the answer is, “No, not really.” It’s about that too, but today it’s moved well beyond its original meaning and context.

Students throughout the U.S. faced massive technology and connectivity gaps before the pandemic. Now, with COVID-induced remote learning, the situation is more urgent than ever. Many students cannot afford internet connectivity. Many don’t have personal laptops or tablets. And school districts are struggling to obtain the resources needed to support students who are now dependent on distance learning.

I might be dating myself, but I began working in the IT service industry back in the late 90s. During the same time, the now infamous Saturday Night Live comedy skit—Nick Burns, Your Company’s Computer Guy, played by Jimmy Fallon—started to gain popularity for its over-the-top rendition of IT.

Bloomfield, NJ – December 15th, 2020 — Alloy Software, a leading provider of IT Service Management and Asset Management solutions, has been named a silver winner in Best in Biz Awards. Alloy Software’s was recognized in the Best New Version of the Year category for its Alloy Navigator – a comprehensive ITAM and ITSM solution. “During these challenging times, we are honored and very grateful to earn this award,” said Ivan Samoylov, CTO of Alloy Software.

As I sit here writing this blog, I can’t believe how much things have changed. No more chats in the hall or booking a conference room. With this pandemic, everything is virtual. My laptop and mobile are my lifeline. They are the only way I can work. I know I’m not alone. How many of you are reading this blog at the kitchen table—or, if you’re lucky, in your home office? And I suspect it’s not going to change any time soon. If ever.

Reflect on 2020 and hear from ServiceNow leaders as they discuss some of the most significant trends of the year – from cybersecurity to customer and employee experiences – when the global health crisis is creating new realities for all of us. Take a fresh look at the trends shaping what’s next in the workplace. Industry Trends in Vulnerability Response with Dr. Larry Ponemon Today’s cybercriminals are tenacious, well‑funded, and smart.

In a global marketplace, competition is stiff. It's hard enough to get the attention of your prospective customer, but once you have it, you don't want to lose it. This kind of drain can mean the end of your business. Any small business owner knows that the life's blood of their business is loyal customers. It is well worth the trouble to keep your customers happy and have them continue to give you their business. When they are satisfied, they naturally tell others about you. This is business growth.

The Network Monitoring Dashboard is critical for your users to process, interact with, and analyze data. While most enterprise teams understand the essentiality of dashboards, they often fail to maintain the efficacy of a well-designed dashboard. A common phenomenon among dashboards is that even the most sophisticated-looking dashboards, embedded with colorful graphics, can be deceptive and uninformative for the decision-making process.