Operations | Monitoring | ITSM | DevOps | Cloud

Why Paradigm switched to Grafana Cloud: Inside their observability stack

As the largest liquidity network in crypto, Paradigm facilitates more than $11 billion in monthly volumes, representing nearly 40% global cryptocurrency option flows. Their free-to-use platform provides a single point of access to multi-asset, multi-instrument liquidity on demand, and Software Architect Jameel Al-Aziz leads the team of developers who build and maintain the platform.

INRIX | How Moogsoft Ensures 24/7 x 365 Availability of Real-Time, Worldwide Data | Case Study

Our customer INRIX is a leading provider of location-based data and software-as-a-service analytics to automakers, businesses, cities, and road authorities worldwide. The company’s products include real-time and historical traffic conditions, road safety, incident, parking availability, and rates. Traffic never stops, so INRIX doesn’t ever stop, either. To ensure that these mission-critical services are available around the clock to so many municipalities and individuals, INRIX relies on Moogsoft.

Rojan saves thousands on IT management with ManageEngine OpManager

Rojan is a leading Managed Service Provider (MSP) in Australia. The organization's IT Operations Manager, Michael Senator fills us in on how ManageEngine OpManager provides seamless insight into their customer's network and why they chose ManageEngine over SolarWinds. He also talks about how the product has been a game changer and how it continues to help their organization save time, cost, and reduce manual work via automation.

How Sony Interactive Entertainment drives better IT operations based on alert data

Sony Interactive Entertainment (SIE) is a multinational video game and digital entertainment company owned by global conglomerate Sony. SIE primarily operates the PlayStation brand of video game consoles and products.

The Met Office gains valuable data insights to make informed decisions with Elastic

The Met Office, the UK's national weather service, is tasked with predicting the unpredictable - the ever-changing weather patterns that can have a huge impact on people's lives. Having been in the business for over 150 years, they require a reliable and powerful monitoring and insights capability to ensure their systems and processes run optimally.

5 reasons why OVHcloud migrated its time series data to Grafana Mimir

A sysadmin in the high performance computing world since 2008, Wilfried Roset is now working with the open source databases and observability environment at OVHcloud. He leads a team focused on building industrialized, resilient, and efficient solutions. For nearly two decades, OVHcloud has been a leader in cloud hosting and has been Europe’s largest provider since 2011. To serve our 1.4 million customers globally, we need a reliable and scalable observability platform.

Assembly time is where you have the most control of an incident

The FDNY EMS Command responds to more than 4,000 calls per day. They range from car accidents to building fires to cats stuck in trees, and responses vary accordingly. Sometimes they might take hours, sometimes they take just a few minutes. With such unpredictable conditions, the FDNY focuses on improving what they call “response time.” That’s the amount of time between a 911 call being made and emergency responders arriving on the scene. This might sound familiar.

How Abbott transformed its incident management process with Workflow Automation

Eliminating errors and streamlining the incident management process are top priorities for many ITOps, NOC, SRE, and DevOps teams. With organizations using multiple tools in their IT stack, manually finding the right information at the right time becomes crucial during incident triage. By automating tasks and workflows, businesses can eliminate manual tasks that are time-consuming, repetitive, and prone to mistakes.

User story: How a global media company reduced costly outages by implementing a secure DevSecOps collaboration platform

Catastrophic failures — such as a security breach or a complete outage leading to an unavailable product or service — are classified as Sev0 incidents. On a severity scale of 1–3, Sev0 is dire. It brings business to a complete standstill and may lead to loss of revenue and a damaged reputation. A Sev0 incident usually has no quick workaround; it requires a coordinated effort beyond the engineering team to diagnose, correct, and manage.

How German drugstore chain Müller thrives with Icinga

We are proud of our many customers and users around the globe that trust Icinga for critical IT infrastructure monitoring. That´s why we´re now showcasing some of these enterprises with their Success stories. It´s stories from companies or organizations just like yours, of any size and different kinds of industries. Some of them are our long-standing customers, others have just recently profited from migrating from another solution to Icinga.