Operations | Monitoring | ITSM | DevOps | Cloud

Inside Prezi's cost-saving switch to Grafana Alerting, Grafana OnCall, and Grafana Incident from PagerDuty

Alexander is Senior SRE at Prezi, a video and visual communications software company. As a team, the Prezi SREs provide multiple services within the company. One of those is the observability stack where Prezi heavily relies on Grafana. Companies are always evolving to run more smoothly, serve their customers better, and operate in a way that is cost-effective.

How to Create a SaaS Spend Management Strategy

Wondering why you’re hearing about SaaS spend management more and more lately? These days, SaaS apps are everywhere, and adoption is still growing at an impressive rate. Gartner projects that SaaS spending will grow over 17% in 2024, with the market exceeding $232 billion. Unfortunately, much of that spend is wasted on zombie apps, overlapping software offerings, as well as under-utilized and over-provisioned licenses.

Checkly Expands Monitoring Capabilities with Introduction of Heartbeat Checks

Checkly, the leading Monitoring as Code provider, expanded its platform's monitoring capabilities with the introduction of Heartbeat Checks, also known as CRON monitoring or dead man's switches. Also introduced today, Smart Retries is designed to reduce alert fatigue.

Top tips: 5 ways to enhance your knowledge in AI

Top tips is a weekly column where we highlight what’s trending in the tech world today and list out ways to explore these trends. This week we’re looking at five ways ways you can build upon the basics and start incorporating AI in your everyday. AI technology is now utilized in some form by almost 77% of devices. Nearly every industry has incorporated, or is trying to incorporate, AI in some way or another.

Streamlining Incident Management with our latest feature update: Merge Incidents

Hey folks! We‘re back with another nifty feature to your Incident Management tool arsenal. You now have the ability to merge incidents with a few clicks! With this latest update you can reduce the noise while dealing with a complex incident by merging incidents across services under a parent incident. Typically this can occur when multiple incidents stem from the same underlying issue or root cause.

How Technology is Changing the NEMT Industry

Non-Emergency Medical Transportation (NEMT) serves as a crucial link in the healthcare chain, connecting patients who lack suitable transport options with the medical services they require. It often caters to populations that are most in need-individuals with chronic conditions, seniors, and those without access to public transport. Yet, despite the pivotal role it plays, the NEMT industry has long faced various operational challenges, such as inefficient scheduling and excessively complex billing procedures. These difficulties often strain resources and compromise service quality.

10 Key Benefits of DevOps

DevOps is a practice that combines software development and IT operations to improve the speed, quality, and efficiency of software delivery. By breaking down traditional silos between development and operations teams and promoting a culture of continuous improvement, DevOps helps organizations achieve their goals and remain competitive in today’s fast-paced digital landscape. To better understand how we asked engineers what key DevOps benefits they noticed since working with this approach.