Operations | Monitoring | ITSM | DevOps | Cloud

Join our AI panel discussion with Josh Mesout, James Faure, Abdul Hummaida, Jonas Vermeulen, and Daniel Miodovnik, as they come together to explore the rapidly evolving landscape of artificial intelligence. The conversation delves into the real-world applications of AI, its future trajectory, and the critical considerations surrounding security, privacy, and responsible AI practices.

See the highlights of the latest release of Alloy Navigator, the all-in-one ITSM and ITAM solution. This major update delivers stunning analytics, enhances collaboration and communication, and takes AI tools to a whole new level, making your IT faster, smarter, and more efficient!

Register for the next webinar. The Exposure Management Maturity Model is crucial for effective vulnerability management. Organizations face challenges like limited attack surface understanding and the need for better collaboration between security and IT teams. Defining a risk appetite helps prioritize vulnerabilities, while asset visibility and classification identify critical assets. The session emphasizes business-driven vulnerability prioritization and operational remediation strategies, concluding with self-assessment opportunities and the development of risk-based KPIs.

In this episode, cyber experts explain why breaches are inevitable, and how planning for them, from isolating attacks to ransomware response, keeps your team and organization safe.

Help your IT Ops friends switch to Jira Service Management before their Dev teams rise up and take matters into their own hands.

Gremlin co-founder and CEO Kolton Andrus reminds us that our digital infrastructure has real-world consequences when it fails.

The Secret Behind How Asset Management Works: A Beginner’s Guide for IT Asset Management — In this video, we’ll simplify everything you need to know about IT asset management! Whether you’re a beginner or just curious about how asset management works, this guide will break down the concepts, tools, and strategies used by top organizations to track, manage, and optimize their IT assets. Our expert-led explanation uses real-world examples to help you understand key principles of asset management, so you can start building a smarter IT environment today. Watch till the end for actionable insights and tips you can apply right away!

This video demonstrates how you can use ModelScan step in Harness STO to scan you AI/ML models.

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community.

Kentik Data Explorer is the heart of Kentik, where raw network telemetry is transformed into actionable insights. Yet many users don’t realize just how much they can do with it, or how Data Explorer connects to other parts of the Kentik platform. In this session, we walk through the fundamentals of using Data Explorer effectively, provide real-world examples, and highlight how it ties into workflows such as alerting, dashboards, and troubleshooting.