Operations | Monitoring | ITSM | DevOps | Cloud

OpenTelemetry Deep Dive: Resilience & High Availability in the OTel Collector

Missed it live? Catch the full recording of OpenTelemetry Deep Dive: Resilience & High Availability in the OTel Collector — a 1-hour workshop on building telemetry pipelines that never drop a signal. We’ll show you why resilience matters, how to design high-availability architectures, and how to configure the OpenTelemetry Collector with retries, batching, and persistent queues. Plus, you’ll see live demos in both Docker and Kubernetes — including scaling Gateway collectors with an HPA — and how Bindplane makes large-scale management seamless.

E7: Building a robust IT asset management practice using ServiceDesk Plus

In the seventh episode of Masterclass 2025, learn the various aspects of an efficient asset management practice and map dependencies between IT infrastructure components to evaluate potential risks. We will go over how to manage hardware and software assets, discover assets using various methods, loan assets temporarily to contract employees, and auto-assign assets to users.

Reality Bytes #62: Digital Overload - The Distraction Episode

In this episode of Reality Bytes, Sean, Oriana, Dina, Tim, and Tom dive into the ever-present challenge of digital distraction in the workplace. From smartphones and smartwatches to endless Teams notifications, our panelists share their personal "kryptonite" when it comes to staying focused.

Real-time Alerting for Data Center Networks

Kentik’s Phil Gervasi shows how modern data centers—especially those powering AI workloads—can spot and fix problems before they impact performance or budgets. See how Kentik’s Data Explorer helps you identify disruptive flows, reclaim wasted network capacity, and turn insights into real-time alerts. With monitor-only mode and integrations with systems like PagerDuty and ServiceNow, your network becomes its own early warning system—driving uptime, cost savings, and better AI performance.