Operations | Monitoring | ITSM | DevOps | Cloud

Transforming Customer Relationships in a Changing Distribution Landscape #shorts

Transforming Customer Relationships in a Changing Distribution Landscape Evolving Interactions: Explore how the changing distribution landscape is transforming vendor-customer interactions. Strengthening Relationships: Learn why enhancing relationships with all customer interfaces is crucial for driving technology adoption and success.

How to Resolve the Disabled State Issue in Azure Logic App Standard?

In this video, Azure MVP Michael Stephenson introduces the auto-correct feature that automatically restores a disabled Logic App to its running state. Watch as Michael demonstrates how to monitor the app’s status, simulating the disabling process. The system detects the change, triggers alerts, and automatically reactivates the app, ensuring uninterrupted operation. Michael highlights the value of this feature in keeping Logic Apps running smoothly, even if they are accidentally turned off.

Scaling Observability for Dexory's Global Fleet of Autonomous Robots with Grafana Cloud:

Join Dexory's VP of Software, Matt MacLeod, as he explains how Dexory, a Grafana Labs customer, uses Grafana Cloud to monitor and manage a global fleet of autonomous robots for warehouse inventory. Hear about Dexory's journey from prototype to scalable observability solution, the challenges of high-frequency data collection in harsh environments, and how advanced monitoring enables proactive issue resolution. Discover Dexory’s insights on improving customer satisfaction and lowering operational costs through effective observability practices.

Meet Zia: ServiceDesk Plus' AI-powered virtual assistant! [On-premises]

Meet Zia, our own AI-powered virtual assistant designed to improve your service desk efficiency by automating routine tasks in the on-premises version of ServiceDesk Plus. From predicting ticket categories, templates, or approval actions, to automating request closures, Zia (once trained on your past ticket data) can do it all—freeing up valuable time for you and your IT service desk team. Set up the Zia Bot to be the go-to conversational assistant for end users and customize its actions to help users create tickets, request for services, or access self-service articles, reducing the L1 footprint.

Patch Management Best Practices to Improve Compliance and Security

Effective patch management is critical for maintaining a strong security posture. It’s also a difficult task to achieve at scale across various device types. Without automation it’s almost impossible to realize success. Automating patch management across both the operating system and third-party applications can help harden device security and prevent almost 60% of security breaches. Watch our webinar to discover how NinjaOne Patch Management can help you.